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Customer Success Platforms Market Worth $2,664 Million by 2024 - Exclusive Report by MarketsandMarkets™

MarketsandMarkets

News provided by

MarketsandMarkets

10 Jun, 2019, 16:30 BST

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CHICAGO, June 10, 2019 /PRNewswire/ -- According to a new market research report "Customer Success Platforms Market by Application (Sales and Marketing Management, CEM, and Risk and Compliance Management), Component (Solutions and Services), Deployment Model, Industry Vertical, and Region - Global Forecast to 2024", published by MarketsandMarkets™, the Customer Success Platforms Market is expected to grow from USD 854 million in 2019 to USD 2,664 million by 2024, at a Compound Annual Growth Rate (CAGR) of 25.5% during the forecast period. Key factors driving the Customer Success Platforms Market include advent of cloud computing in customer success, demand for advanced solutions to monitor customer scores and reduce churn, and rising data volume due to increased digitalization.

Browse in-depth TOC on "Customer Success Platforms Market"

73 – Tables

30 – Figures  

144 – Pages      

Request PDF Brochure:

https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=140271118 

Customer service application to grow at the highest CAGR during the forecast period

In today's competitive scenario, the growing demand for comprehensive solutions to handle queries in-time and enhance customer experience has been a major factor for companies across industries. Customer success platform software help companies gather analytical insights to improve and optimize customer service operations. They also help monitor and analyze business metrics, such as best agent to issue, average query resolution time, and agent performance assessment.

Services segment to grow at a higher CAGR during the forecast period

Based on components, the Customer Success Platforms Market is segmented into solution and services. The services segment is expected to grow at a higher CAGR during the forecast period. Professional services and managed services help enterprises in building good customer relationships by constantly assisting them throughout the product life cycle. Support and maintenance services help organizations meet distinct business needs according to changing market conditions, reduce system failure and costs associated with it, and improve overall business efficiency.

Speak to Our Expert Analyst @ https://www.marketsandmarkets.com/speaktoanalystNew.asp?id=140271118 

North America to account for the largest market size during the forecast period

North America is expected to account for the largest market size in the overall Customer Success Platforms Market during the forecast period. This region houses some of the major vendors, such as Gainsight, Salesforce, Natero, Totango, Amity, Strikedeck, ChurnZero, UserIQ, and ClientSuccess. These players have their headquarters and direct sales offices in the region.

The Customer Success Platforms Market comprises major solution providers, such as Gainsight (US), Salesforce (US), Natero (US), Totango (US), Amity (Canada), Strikedeck (US), ChurnZero (US), ClientSuccess (US), Bolstra (US), Salesmachine (US), UserIQ (US), Planhat (Sweden), AppsForOps (Australia), Catalyst (US), Armatic Technologies (US), CustomerSuccessBox (US), Clientshare (England), Wootric (US), Komiko (US), and Akita (Ireland). The study includes the in-depth competitive analysis of these key players in the Customer Success Platforms Market with their company profiles, recent developments, and key market strategies.

Browse Adjacent Markets: Analytics Market Research Reports & Consulting

About MarketsandMarkets™ 

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies' revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets's flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

Contact:
Mr. Shelly Singh
MarketsandMarkets™ INC.
630 Dundee Road
Suite 430
Northbrook, IL 60062
USA: +1-888-600-6441
Email: sales@marketsandmarkets.com

Research Insight: https://www.marketsandmarkets.com/ResearchInsight/customer-success-platforms-market.asp 

Visit Our Website: https://www.marketsandmarkets.com

Content Source: Customer Success Platforms Industry Analysis & Forecast

SOURCE MarketsandMarkets

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