Granicus names winners of annual UK Digital Public Sector Awards

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Granicus

18 Mar, 2024, 09:00 GMT

Granicus' annual Digital Public Sector Awards honour transformational achievements improving citizen engagement, service delivery and public sector efficiency 

LONDON, March 18, 2024 /PRNewswire/ -- Granicus, the leading provider of public sector experience cloud tools, announced the winners of its Digital Public Sector Awards. Since 2010, Granicus has honoured public sector entities and employees who have embraced modern technologies that drive awareness of community programs, improve citizen experiences, transform outdated processes and inspire civic action.    

"The 2023 Granicus Digital Public Sector Award winners exemplify the dedication of organisations and staff to serving and engaging their communities in inspiring, innovative and effective ways," said Ian Roberts, Granicus UK Managing Director. "These organisations, teams and individuals are champions of customer experience and we're honoured to partner with them and celebrate their achievements."  

The 2023 awards span seven categories: Changemaker, Changemakers (team), Community Engagement, Citizen Experience, Digital Achievement, New Initiative of the Year and Operational Efficiency. The winners and finalists are listed below.  

Changemaker 

  • Winner: Ian Richardson, Haringey Council
  • Runner Up: Melissa Hamblett, Gloucestershire Constabulary

Changemakers (Team) 

  • Winner: Digital Services Team, Isle of Anglesey County Council
  • Runner Up: L.B. Barking & Dagenham
  • Runner Up: Durham County Council

Community Engagement 

  • Winner: Waltham Forest Council
  • Runner Up: City of Doncaster Council
  • Runner Up: Journeys and Places, Enfield Council

Citizen Experience 

  • Winner: Dudley Council
  • Runner Up: Bridgend County Borough Council
  • Runner Up: Islington Council

Digital Achievement 

  • Winner: Wrexham County Borough Council Digital team
  • Runner Up: Falkirk Council
  • Runner Up: Islington Council

New Initiative of the Year 

  • Winner: Stevenage Borough Council
  • Runner Up: Parliamentary and Health Service Ombudsman

Operational Efficiency 

  • Winner: Renfrewshire Council
  • Runner Up: South Central and West

About Granicus
Granicus is the global leader in customer engagement and experience technology and services for the public sector. Now powering almost 30 billion digital interactions globally each year and connecting over 500,000 government professionals with 300 million opt-in subscribers, Granicus is proud to serve as a critical strategic partner to governments as they work to deliver equitable and secure government experiences. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and constituents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions and communicating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.