News from conversocial A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages

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22 Apr, 2020, 14:00 BST Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging Channels

Conversocial, the leader in conversational customer experience, today announced new platform and pricing offerings. By combining AI and human agents...


20 Apr, 2020, 14:15 BST Conversocial Offers Apple Business Chat to Help Businesses Connect With Customers via Messaging

Conversocial today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using ...


08 Aug, 2019, 12:00 BST Conversocial Appoints New CTO to Support Continued Growth

Conversocial, the leading customer service platform built for messaging channels, today announced that Iskandar Najmuddin has joined the company as...


28 Jun, 2019, 15:00 BST Conversocial Promotes Ido Bornstein-HaCohen to Chief Executive Officer

Conversocial, the leading digital customer care platform, today announced that Ido Bornstein-HaCohen was promoted to CEO to further the company's...


19 Mar, 2019, 13:00 GMT Conversocial Acquires AI-Powered Conversational Commerce Platform Assist

Conversocial, the leading digital customer experience platform, is acquiring Assist, pioneers in messaging automation, to offer scalable,...


29 May, 2018, 13:00 BST Social Customer Care Expert Joshua March's Debut Book Shapes the Future of Customer Service

Joshua March, CEO and Founder of the leading Social Messaging platform for customer care, Conversocial, today released his debut book Message Me: The ...


28 Mar, 2018, 14:00 BST Conversocial Integrates WeChat Messaging as a Digital Customer Care Channel

Conversocial, the leading digital customer service platform, today announced the addition of WeChat support–powering digital customer service...