-- Andrew Crouch Cites Focus on Customer Experience and Expansion as He Takes Up His New Role
LONDON, Nov. 10, 2014 /PRNewswire/ -- Global network services company Level 3 Communications, Inc. (NYSE: LVLT) this week reaffirmed its strategic commitment to the EMEA region and its customers with one of the company's most experienced and proven regional leaders, Andrew Crouch, taking the helm as its EMEA regional president. Mr. Crouch has moved back to his native UK to oversee the Europe, Middle East and Africa (EMEA) region following the closing of Level 3's acquisition of tw telecom on 31st Oct. 2014.
Mr. Crouch now has overall responsibility for the region including strategy, marketing, sales, operations, the network and overall customer experience. His remit also includes the GAM (Global Accounts Management) division across all Level 3 regions, which markets to and services global enterprise and wholesale customers.
Most recently, Mr. Crouch was Level 3's regional president of North America and APAC, with him and his team driving the business to serve the wholesale segment and achieve strong enterprise revenue growth. Over the two year period from the third quarter 2012 to the third quarter 2014, Level 3's Core Network Services enterprise revenue grew more than 20 percent in North America.
"Marketing-led, sales-driven and powered by experience are the cornerstones of how we want to drive business in the EMEA region," said Mr. Crouch. "Delivering value and a market leading experience will be core to serving our customers across the many countries we operate in EMEA."
Level 3 serves customers in more than 30 EMEA countries with a comprehensive portfolio of secure, managed solutions over a global services platform anchored by owned fiber metro and pan-regional networks on three continents. Wholesale and enterprise customers gain access to fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; more than 100 EMEA data center and colocation facilities as well as cloud-based solutions. "EMEA represents diverse countries with intrinsic variations and business opportunities; I look forward to engaging with customers across the region with Level 3 supporting their business objectives around growth, efficiency and security," added Mr. Crouch.
Mr. Crouch spent over 13 years at Level 3 in North America. Prior to that, he served as deputy general manager within the corporate clients division at British Telecom. He was also vice president of Commercial Operations with Concert Communications, at the time of a joint venture between British Telecom and AT&T.
Born in the UK, Mr. Crouch also completed his studies there, with a BSc in Management Sciences at the University of Manchester and a master's degree at University College London (UCL) in Telecommunications Management.
About Level 3 Communications
Level 3 Communications, Inc. (NYSE: LVLT) is a Fortune 500 company that provides local, national and global communications services to enterprise, government and carrier customers. Level 3's comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; data center and cloud-based solutions. Level 3 serves customers in more than 500 markets in over 60 countries over a global services platform anchored by owned fiber networks on three continents and connected by extensive undersea facilities. For more information, please visit www.level3.com or get to know us on Twitter, Facebook and LinkedIn.
© Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications, Level (3) and the Level 3 Logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners. Level 3 services are provided by subsidiaries of Level 3 Communications, Inc.
Some statements made in this press release are forward-looking in nature and are based on management's current expectations or beliefs. These forward-looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3's control, which could cause actual events to differ materially from those expressed or implied by the statements. Important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the company's ability to: successfully integrate the tw telecom acquisition; manage risks associated with continued uncertainty in the global economy; increase revenue from its services to realize its targets for financial and operating performance; maintain and increase traffic on its network; develop and maintain effective business support systems; manage system and network failures or disruptions; avert the breach of its network and computer system security measures; develop new services that meet customer demands and generate acceptable margins; manage the future expansion or adaptation of its network to remain competitive; defend intellectual property and proprietary rights; manage continued or accelerated decreases in market pricing for communications services; obtain capacity for its network from other providers and interconnect its network with other networks on favorable terms; attract and retain qualified management and other personnel; successfully integrate future acquisitions; effectively manage political, legal, regulatory, foreign currency and other risks it is exposed to due to its substantial international operations; mitigate its exposure to contingent liabilities; and meet all of the terms and conditions of its debt obligations. Additional information concerning these and other important factors can be found within Level 3's filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events or otherwise.
SOURCE Level 3 Communications, Inc.