BAGSHOT, England and APELDOORN, the Netherlands, October 8, 2012 /PRNewswire/ --
Retail is changing, the new customer journey starts here
In September 2012 Retail Adapt started in Europe as the expert in the field of Retail Information Systems, improving retailers business operations with world-class, process-centric solutions. This allows retailers to change and innovate the customer journey with greater speed and flexibility. Retail Adapt launched its 'Ready for Retail' platform, a plug-in to Cordys which delivers out of the box retail readiness for anyone developing service based retail applications or creating complex customer journeys by orchestrating existing services and data.
Retail Adapt is the expert in retail BPM implementations helping retailers to transform and manage their 'customer journeys' to take advantage of new channels, services and information. With the introduction of the Cordys Retail Solutions Framework (CRSF), the barrier to BPM has been removed. Retailers and their integration partners along with software vendors can now take advantage of the thousands of retail specific elements to create customer journeys in a fraction of the traditional time. CRSF is fully integrated with the Cordys platform, giving access to the most powerful BPM capabilities on the market.
"For the past decade, retailers have been facing the challenge of selling across an increasing number of channels to a consumer", says Michel de Beer, Managing Director of Retail Adapt. "The consumer has become more demanding of price and service and more aware of their options. The 'customer journey' is now a critical part of operational planning and with the increase of smart mobile devices and social media, those journeys are becoming more complex and are becoming linked. From a technology perspective the first wave of responses have delivered good foundations. SOA and XML based solutions are now commonplace and even the legacy systems have had wrappers applied to enable easier integration. Good retail interaction standards are in place through organisations such as ARTS (The Association for Retail Technology Standards)."
By delivering thousands of ready to use retail entities, Retail Adapts 'Ready for Retail Platform' brings:
* Reduced time to market
Particularly as the platform can be implemented with a light touch which targets specific processes one at a time and so visibly delivers the benefits quickly.
* Reduced risk
'Ready for Retail' is already proven and so ensures a solid foundation.
* Adherence to standards
'Ready for Retail' implements the latest ARTS standards for Business process, Data and XML bringing collaborative thinking from many of the world's leading retailers and suppliers.
* Embracing the legacy
The platform recognises that the retail environment contains many existing systems from the ERP to the POS and is designed to work with them rather than demand replacement.
"We are pleased that Retail Adapt has selected the Cordys platform to support their products", says Hans de Visser, Chief Marketing Officer at Cordys. "The unique combination of integration, Business Process Management and Cloud technology in our one single platform provides greater flexibility and ensures that existing IT assets are fully leveraged. With the Cordys Retail Solution Framework, retailers can achieve their major business goals like optimizing stock control, minimise shrinkage, and improve the overall store performance."
De Beer: "The Retail Adapt objective is to enable retailers in Europe to change their customer journey(s) by introducing software and services to encompass that. The Retail Solution Framework is a unique addition to the BPM environment that ensures a faster time to value of Cordys led solution provisioned within the Retail Industry Vertical."
The first European introduction takes place on October 9and 10 during the international Cordys event Cordial in Putten, the Netherlands.
About Retail Adapt
Retail Adapt is the European supplier of the 'Ready for Retail' platform, a plug-in to Cordys which delivers out of the box 'Ready for Retail' capability for anyone developing service based retail applications or creating complex customer journeys by orchestrating existing services and data. The Retail Adapt mission is to improve retailers business operations with process-centric solutions, which allows them to change and innovate the customer journey with greater speed and flexibility. The Retail Solution Framework enables retailers to achieve their major business goals such as optimizing of inventory, minimizing shrinkage and improving the overall store performance.
More information on http://www.retailadapt.com