LONDON, Sept. 2, 2014 /PRNewswire/ -- Ethics and compliance solution provider NAVEX Global™ today announced the one year anniversary of its London office, and the acceleration of its expanded offering of governance, risk and compliance solutions to businesses in the European Union, the Middle East, Africa and Asia.
Demand for products and services based in the NAVEX Global office in London has resulted in 235 percent year over year growth in its business, tied to accommodating the specific needs of EU countries with both expanded product capabilities and staff.
"London has rapidly become a hub for European and global companies developing expertise and solutions to escalating risk and compliance challenges," said Shanti Atkins, founder and executive chairman of NAVEX Global. "European multinationals are working quickly today to address the vulnerabilities that come with a global footprint. "
In addition to the London office, NAVEX Global provides a 24-hour European internal reporting contact center, backed by a software-as-a-service-based (SaaS-based) incident management solution. The center utilizes Teleperformance's Multilingual Customer Experience Management Hub in Lisbon, Portugal. Native-speaking and writing intake specialists are dedicated specifically to NAVEX Global clients, and are able to reflect cultural nuances.
Highlighting the need, this year the French data protection regulatory authority, the Commission Nationale de L'informatique (CNIL), broadened what it allows whistleblowers to report through its Unique or Single Authorization registration process. NAVEX Global's operations in the EU mean data can be managed in compliance with CNIL guidelines. Facts documented in reports are stored within the EU and collection follows best practices set forth by EU data privacy authorities.
Given growing legal and regulatory demand for comprehensive ethics and compliance programs, NAVEX Global has invested heavily in a comprehensive suite of solutions beyond incident reporting.
"As global compliance programs continue to mature, the concept of an ethics and compliance ecosystem continues to gain ground," said Andrew Foose, vice president of advisory services for NAVEX Global. "Clients are seeing the benefits of managing global policies and procedures centrally through a policy management system and connecting them to both incident management systems and compliance training to form a more robust picture of their actions as the adequate procedures defined by legislation like the UK Bribery Act have prescribed."
For employee training, policy management and managing a global business network, European organizations are encountering third party risks and risks within dispersed businesses. These require risk management platforms offering onboarding to continuous risk monitoring. NAVEX Global's Third Party Risk Management solution provides a SaaS platform to centralize activities across business units and geographies, and create workflow efficiencies. Clients benefit from a trackable system from which to manage third parties, train them on company policy and capture attestations to codes of conduct.
"Our London office has grown swiftly in the past year, illustrating the demand for the products and services offered here," said Dan Kline, managing director of the EMEA office for NAVEX Global. "There are particular governance, risk and compliance needs and a unique approach to addressing them in Europe and beyond. We have built a team that understands that uniqueness and how it can work within a global effort."
About NAVEX Global
NAVEX Global helps protect your people, reputation and bottom line through a comprehensive suite of ethics and compliance software, content and services. The trusted global expert for more than 8,000 clients in 200+ countries, our solutions are informed by the largest ethics and compliance community in the world. More information can be found at http://www.navexglobal.com/uk.
SOURCE NAVEX Global