News from bright pattern A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages

Latest

05 Feb, 2020, 17:36 GMT Major Airline Selects Bright Pattern Cloud Contact Center Software

A leading airline and travel company known for innovative customer experience has recently selected Bright Pattern Contact Center software powered by ...


23 Jan, 2020, 10:00 GMT Bright Pattern Announces AI-Powered Omnichannel Quality Management Solution

Bright Pattern, the most powerful cloud contact center with AI for innovative companies, today announced the release of Bright Pattern Omnichannel...


13 Nov, 2019, 10:27 GMT Bright Pattern Recognized for Highest ROI and Fastest Time to Deploy of All CCaaS Providers

Bright Pattern announces recent recognition by the world's leading business solutions review platform for having the highest ROI among all CCaaS...


24 Oct, 2019, 10:10 BST World Leading Healthcare Company Deploys Bright Pattern Contact Center

A leading healthcare organization known for simplifying the healthcare experience has recently deployed Bright Pattern Contact Center for its...


08 Oct, 2019, 10:10 BST Bright Pattern Recognized as Leader in G2 Crowd Fall CCaaS Report

Bright Pattern today announces recognition from G2 Crowd as a leader among top CCaaS providers with the best ROI in the Fall 2019 CCaaS Report....


24 Sep, 2019, 10:07 BST Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider

Bright Pattern today announces recognition from Frost & Sullivan as a top-performing cloud contact center provider in the 2019 Contact Center Buyers...


19 Sep, 2019, 10:10 BST Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience

A leading consumer electronics organization known for innovation and expert device design has recently deployed Bright Pattern Contact Center with a...


17 Jul, 2019, 10:05 BST Gartner's Software Advice Names Bright Pattern FrontRunner for Call Center Software

Bright Pattern announced today it was named as a leader in the FrontRunners Call Center category by Software Advice, a Gartner company. The...


09 Jul, 2019, 10:00 BST Bright Pattern Outranks the Competition in G2 Crowd's Summer 2019 Contact Center Infrastructure Report

Bright Pattern has been included in G2 Crowd's most recent Contact Center Infrastructure Software report. This report is based on real user...


23 May, 2019, 10:00 BST Bright Pattern Contact Center Now Available on Microsoft AppSource

Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, today announced the availability of Bright...


14 May, 2019, 10:00 BST Bright Pattern Selected as Finalist for Omnichannel Provider of the Year for Customer Contact Week (CCW) Excellence Awards

Bright Pattern today announces its placement as a finalist for the 2019 Customer Contact Week (CCW) Omnichannel Provider of the Year award. The...


08 May, 2019, 10:01 BST Bright Pattern Selected by Ocular Technologies to Provide Innovative Customer Service Offering

Bright Pattern today announced its partnership with Ocular Technologies, the first 100% cloud-based customer engagement provider in South Africa....


30 Apr, 2019, 10:00 BST Bright Pattern Cloud Contact Center Software Selected by the Market-Leading BPO, The Connection

Bright Pattern "makes The Connection" by transitioning The Connection, market leading BPO from outdated on-premises-based technology to the cloud to...


16 Apr, 2019, 10:00 BST Bright Pattern Outranks Top Contact Center Vendors Based on Customer Satisfaction Ratings

Bright Pattern has been included in G2 Crowd's Spring 2019 Contact Center Infrastructure Software report. The inclusion comes after recognition in...


04 Apr, 2019, 10:00 BST Bright Pattern Contact Centre Selected by Global Cybersecurity Firm Sysnet

Sysnet is a global, industry leading, cyber security organisation that provides business focused solutions to solve organisational security...


19 Mar, 2019, 09:00 GMT Bright Pattern Continues European Expansion, Sponsoring and Speaking at Call and Contact Centre Expo in London

Bright Pattern, a leading provider of omnichannel cloud contact centre software, today announces its sponsorship of the Call and Contact Centre Expo...


07 Jan, 2019, 10:00 GMT Bright Pattern Included in G2 Crowd's Winter 2019 Contact Center Infrastructure Report

Bright Pattern has been included in G2 Crowd's most recent Contact Center Infrastructure Software report. This report is based on real user...


04 Dec, 2018, 10:00 GMT Innovative "Unicorn" Global Travel Services Company Deploys Bright Pattern Contact Center for Omnichannel Customer Engagement

Bright Pattern, a leading global provider of innovative cloud contact center software, announced today that it has been selected by an...


26 Nov, 2018, 22:14 GMT Bright Pattern Announces a Revolutionary Partner Program Backed by Industry-Leading Technology and Team

Bright Pattern, leading provider of omnichannel cloud contact center software, today unveils its partner program designed to drive new business...


19 Jun, 2018, 10:00 BST Bright Pattern Extends Cloud Contact Center Service to the United Kingdom and Republic of Ireland

Bright Pattern today announces its expansion in the United Kingdom and the Republic of Ireland with a local point of presence, which will benefit...