News from sword ciboodle A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages

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12 Jun, 2012, 08:30 BST Sword Ciboodle and CCA Research Call for Participants in Survey on the Smart Service Strategies of the Future Contact Centre

Sword Ciboodle, a global provider of customer engagement solutions, and CCA, the leading independent authority on customer contact strategies and...


22 May, 2012, 13:30 BST Sword Ciboodle Harnesses Technology, Industry Changes to Provide Powerful CRM for the Fortune 500

Sword Ciboodle, a global provider of customer engagement solutions, is among the top CRM solution providers that cater to the needs of some of the...


01 May, 2012, 13:30 BST Survey Finds Nearly 60 Percent of Businesses in the US and UK Use Twitter and Facebook for Customer Service

Sword Ciboodle, a global provider of customer solutions, and customer experience advisory thinkJar, today released the results of a research survey...


03 Apr, 2012, 13:30 BST Domestic & General Selects Sword Ciboodle to Drive Diversified Customer Service & European Expansion

- UK's Leading Consumer Electronics Extended Warranty Provider Protects its Own Commitment to Superior Customer Service by Choosing Award Winning CRM ...


31 Jan, 2012, 13:36 GMT Sword Ciboodle Named to Paul Greenberg's 2012 CRM Watchlist for Third Straight Year

- Leading CRM provider simultaneously nabs silver award for Brandon Hall's "Best Advance in Client Relationship Management Automation" Sword...


15 Dec, 2011, 15:00 GMT Sword Ciboodle Enters 2012 with Rapid Global Expansion

- Market demand spurs award-winning CRM provider to recruit new hires and broaden its presence around the world Sword Ciboodle, a global provider of...


08 Nov, 2011, 13:30 GMT Sword Ciboodle Teams with CSC to Advance Contact Center Operating Models

- Collaboration Brings Comprehensive Customer Engagement Analysis & Solutions Sword Ciboodle, a global provider of customer engagement solutions,...


25 Oct, 2011, 14:06 BST Sword Ciboodle Leverages SAS® Analytics in New Intelligent Contact Center

Sword Ciboodle, a global provider of customer engagement solutions, today introduced the Intelligent Contact Center - the most complete customer...


22 Sep, 2011, 11:30 BST Smart Service Queensland Grows Its Award-Winning Contact Centre on the Sword Ciboodle Platform

Government Agency Contact Centre is a finalist in the ATA Awards, Recognised for Operational Excellence Sword Ciboodle, a global provider of customer ...


15 Sep, 2011, 10:30 BST Sword Ciboodle and Marie Curie Cancer Care Successfully Redefine "Healthcare Customer Service"

End of life nursing care provider Short-Listed for European Call Center & Customer Service Awards as it Completes its Second Year of Leveraging Sword ...


15 Feb, 2011, 14:30 GMT Bally Total Fitness Selects Sword Ciboodle as Lead Contact Center Technology Provider to Reinvigorate their Customer Service Program

- Leading US health club embarks on a mission to create world-class customer experience for its members Sword Ciboodle, a global provider of customer ...