News from nelsonhall A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages

Latest

30 Aug, 2019, 16:01 BST NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation

NelsonHall has just launched an industry-first evaluation of Intelligent Automation (IA) platforms, covering platforms from Antworks, Automation...


24 Oct, 2018, 14:58 BST Cloud Infrastructure Brokerage & Orchestration Services Re-Aligning the Role of the CIO

New study reveals a change in clients' buying profile, with the CIO aligned to business outcomes to accelerate digitalization agendas NelsonHall has...


13 Aug, 2018, 13:44 BST NelsonHall Appoints Sven Lohse to Lead Insurance BPS Research

NelsonHall continues to expand its global team, adds key expertise to focus on next generation industry-specific services NelsonHall, the leading...


07 Aug, 2018, 17:16 BST Automation & Cognitive Set to Boost Sourcing & Procurement Outsourcing

New study reveals the emergence of automation & cognitive processes across strategic sourcing & category management that will drive outsourcing A new ...


05 Jul, 2018, 09:00 BST IoT Projects: Clients Focus on Incremental Change, Not Radical Transformation

Most large organizations implementing IoT projects are looking to change their operations and offerings incrementally, not radically transform their...


04 Jul, 2018, 09:00 BST Digital Customer Experience Moves From the Call Center to the Boardroom

Digital Customer Experience study reveals an increased emphasis on top-down CX transformation NelsonHall has completed a new study entitled Digital...


03 Jul, 2018, 11:13 BST Automation Moving Swiftly to AI-enabled, Enterprise-level Digital Task Flow

Cognitive automation will make up a third of the automation market by 2020 In its recent report on digital transformation technologies & services,...


08 Jun, 2018, 10:08 BST Automation Fuelling Growth in BPO Market to ~$600bn by 2022

Impact of cannibalization far outstripped by new demand creation 2017 was an excellent year for pure-play BPS vendors as the automation opportunity...


29 May, 2018, 14:56 BST Digital Banking Driving Industry Towards Specialization, Away From One-Stop Shops

Banks and services vendors are turning to business process consortia to enable new digital capabilities In its latest banking industry report, Next...


17 May, 2018, 17:43 BST Business Process Reimagination Around RPA & AI Technologies will be an $8bn Market by 2022

NelsonHall's new global research report, 'Business Process Transformation Through RPA & AI', reveals major boost to BPO industry Despite the hype...


05 Mar, 2018, 10:03 GMT Digital CX Adoption Set to Boost Customer Service Outsourcing and Offshoring

NelsonHall has launched a new study entitled The Client Vision for Next Generation Customer Service, which contains detailed insights into client...


19 Feb, 2018, 17:09 GMT Digital Customer Experience Will Enhance India's Role in CX Services Delivery

NelsonHall and NASSCOM have launched a new study entitled Digital Customer Experience Services: How India Can Lead the World which reveals that,...


19 Feb, 2018, 15:42 GMT NelsonHall Appoints Janet Irwin to Lead its F&A and Supply Chain Services Research

NelsonHall, the leading global analyst firm dedicated to helping organizations adopt new digital process models, is delighted to welcome Janet Irwin, ...