News from foresee A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages

Latest

29 Jan, 2014, 10:00 GMT Customer Satisfaction Gap Between Mobile and Traditional Retail Websites Widens

ForeSee, the global leader in customer experience analytics, has today announced the findings of its annual mobile retail report, which measures...


18 Dec, 2013, 10:15 GMT UK's Best and Worst Online Retailers Named in ForeSee Christmas 2013 Customer Experience Index

ForeSee, the global leader in customer experience analytics, has today announced the findings of its annual ForeSee Experience Index (FXI): 2013 UK...


08 Nov, 2013, 09:47 GMT ForeSee Introduces New Multichannel Customer Experience Capabilities

ForeSee, the global leader in technology-driven customer experience analytics, today announced the ForeSee® cx360SM platform, a multichannel customer ...


05 Nov, 2013, 16:53 GMT ForeSee Expands with New Strategic Appointments

ForeSee, the global leader in technology-driven customer experience analytics, today announced that Dave Scott has been appointed Chief Marketing...


14 May, 2013, 09:00 BST ForeSee Launches SessionReplay for Mobile -- Further Improving Customer Experience Measurement for Businesses

ForeSee, the global leader in customer experience analytics, today announced the launch of SessionReplay for Mobile – helping organisations see how...


08 May, 2013, 14:47 BST ForeSee Introduces the Next Generation of Net Promoter Score (NPS): The Word-of-Mouth Index (WoMI)

ForeSee, the global leader in technology-driven customer experience analytics, today introduced the Word-of-Mouth Index(SM) (WoMI(SM)): The Next...


27 Feb, 2013, 16:58 GMT Customer Satisfaction Gap Between Mobile and Traditional Retail Websites Narrows

ForeSee, the leading customer experience analytics firm, today announced the findings of its latest mobile shopping report and revealed that the...


20 Dec, 2012, 00:01 GMT UK's Best and Worst Online Retailers Named in ForeSee Christmas 2012 Customer Satisfaction Index

ForeSee, the global leader in customer experience analytics, have announced today the findings of its annual Christmas customer satisfaction Index...


27 Mar, 2012, 10:00 BST ForeSee Announces Expanded UK Website Satisfaction Benchmarks

- Retail and Travel Websites Outperform Product Sites ForeSee, the global leader customer experience analytics, today announced two new benchmark...


09 Feb, 2012, 10:00 GMT npower Plans to Give Mobile Strategy a Full Charge With ForeSee

ForeSee, the pioneer in customer experience analytics, has today announced it is working with npower to measure and analyse the mobile customer...


31 Jan, 2012, 10:00 GMT Customer Satisfaction with Mobile Shopping on the Rise; Trails Satisfaction with Websites

…49% have used their mobile for shopping and an extra 28% plan to do so in the future… ForeSee, the leading customer experience analytics firm, has...


21 Dec, 2011, 09:00 GMT UK's Best and Worst Named in ForeSee Christmas 2011 Online Retail Customer Satisfaction Index

...Amazon.co.uk Comes First in Satisfaction, London2012Shop Bottoms Out in Last Place... ...Apple enters the top five... ForeSee, market leaders of...


09 Nov, 2011, 09:00 GMT ForeSee Issues October Mobile Benchmark

- Customers Are Less Satisfied with Mobile than with Traditional Websites ForeSee, the pioneer in customer experience analytics, has today released...


27 Sep, 2011, 11:00 BST House of Fraser Broadens Customer Experience Measurement with ForeSee

ForeSee, the pioneer in customer experience analytics, has today announced that it is working with House of Fraser to measure and analyse the...