Xplor Appoints Chief AI Officer and Forms Global Payments & Infrastructure Organization to Build the Next Generation of Vertical Software

Shivani Stumpf joins Xplor as Chief AI Officer, and CTO James Black becomes President of Global Payments & Infrastructure.

ATLANTA, Oct. 13, 2026 /PRNewswire/ -- Xplor Technologies ("Xplor"), a global provider of software and payments for everyday life businesses, today announced two leadership moves to accelerate its AI and payments strategy. Shivani Stumpf joins as Chief AI Officer; and Chief Technology Officer, James Black, becomes President of Xplor's newly formed Global Payments & Infrastructure organization. Both roles are effective immediately.

The appointments bring Xplor's AI, embedded payments and platform teams under focused leadership. Together they support the company's push to turn its systems of record into mission-critical systems of action that help customers deliver better outcomes and business results.

AI Built into the Software Customers Use Every Day

Stumpf will lead Xplor's enterprise AI strategy, building on the company's previously announced  material, eight-figure investment in AI. She will focus on bringing AI-native capabilities into Xplor's vertical software products so businesses can automate administrative work, receive proactive recommendations and make better decisions.

One Organization for Payments and Infrastructure

Led by Black, the Global Payments & Infrastructure organization brings together technology infrastructure, security, platform operations and embedded payments. The result is a more seamless experience for customers, and an easier way for more businesses to run their operations and payments through Xplor's vertical software.

"Our customers want technology that helps them solve problems, make better decisions and automate routine work," said Randy Eckels, Chief Executive Officer of Xplor Technologies. "That's why we're investing in AI, embedded payments and finance, and the technology foundations behind them. We're moving fast to transform our system of record platforms into mission-critical systems of action. Shivani and James have the leadership and experience to turn that strategy into practical value for customers."

Leaders With Deep Experience in AI and Payments

Stumpf brings more than 20 years of experience across AI, product management, engineering, data and analytics, including senior leadership roles at PowerSchool and Hoonuit. "Xplor's industry expertise, product depth, customer scale and payments connectivity give us a strong foundation for making AI useful in the way our customers work," said Stumpf. "My priority is to bring that foundation into the products they rely on every day, so they can run their business, make decisions, and serve their customers better."

Black brings nearly 30 years of experience across fintech, payments, capital markets and enterprise software, including senior leadership roles at Worldpay, Allvue Systems, ICE Data Services and Goldman Sachs. "Bringing payments, infrastructure, security and platform operations together gives our teams a stronger foundation for innovation," said Black. "We'll move faster while keeping the reliability, security and trust our customers expect from Xplor."

About Xplor Technologies

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments and finance, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Xplor is backed by world-class investors Advent International, Battery Ventures, Osprey Investors, and Silver Lake. www.xplor.com

Frequently Asked Questions

How is Xplor Technologies investing in AI, and what will Shivani Stumpf lead?

Xplor has made a material, eight-figure investment in AI to bring practical, AI-native capabilities into its vertical software products. As Chief AI Officer, Shivani Stumpf will lead Xplor's enterprise AI strategy, prioritizing capabilities that help businesses automate administrative work, receive proactive recommendations and make better decisions.

What will Xplor's new Global Payments & Infrastructure organization change for customers?

Led by Chief Technology Officer James Black, the organization brings embedded payments and finance, technology infrastructure, security and platform operations together. Its focus is to make payments a more seamless and intuitive part of Xplor's vertical software, so more businesses can manage their operations and payments through Xplor while benefiting from a secure, reliable customer experience.

Who is Shivani Stumpf and James Black, and what experience do they bring to Xplor?

Shivani Stumpf is Chief AI Officer at Xplor Technologies and has more than 20 years of experience across AI, product management, engineering, data and analytics, including senior leadership roles at PowerSchool and Hoonuit. James Black is Xplor's Chief Technology Officer and Head of Global Payments & Infrastructure, with nearly 30 years of experience across fintech, payments, capital markets and enterprise software, including leadership roles at Worldpay, Allvue Systems, ICE Data Services and Goldman Sachs.