JERSEY CITY, New Jersey, Oct. 23, 2018 /PRNewswire/ -- oXya, a Hitachi Group Company, announced today that it has been named by Google Cloud as a Managed Service Provider (MSP) for SAP customers. This achievement highlights oXya's status as a leader in providing technical migration and managed services to SAP customers around the world and helping SAP customers in their digital transformation to SAP's advanced platforms, including SAP HANA and SAP S/4HANA.
oXya provides managed cloud services to hundreds of global enterprises and midsize organizations around the world. oXya's unique offerings include an assigned support team for each customer, so each oXya team is familiar with their customers' relevant IT systems and provides the highest level of service for these customers. Moreover, the support teams are located onshore or nearshore, to omit language or time zone barriers between customers and support teams. This unique support model, coupled with oXya's commitment for an all-inclusive service pay model, leads to 99% of oXya customers being satisfied with oXya services (summer 2018 survey results, http://www.oxya.us/about-oxya/customer-satisfaction-survey-2018).
"It is a great honor for oXya to be named by Google Cloud as a Managed Service Provider for the SAP market," says Melchior du Boullay, General Manager, Americas, oXya. "In the US, oXya and Google already collaborate over joint customers who run their SAP systems on Google Cloud. With Google Cloud experiencing first hand oXya's high level of service and customer satisfaction, we're proud to expand that relationship and have Google Cloud formally appoint oXya as a Managed Service Provider for the SAP market place. We look forward to building upon this success, enhance it to additional geographies, and globally grow the Google-oXya partnership and footprint in the SAP market."
"This MSP appointment by Google Cloud continues our tradition of working with the best, leading vendors in the global market, to provide the highest level of SAP managed services to our customers," continues du Boullay. "We see a growing interest in public cloud among SAP customers and foresee this trend to grow stronger in coming years. We believe many SAP customers will utilize public cloud for their systems in the coming years. oXya's strength and unique value come from being a neutral orchestrator, managing our customers' SAP systems across different clouds to deliver best capabilities and SLA/Price ratio for our customers, per committed level of SAP availability, performance and price."
oXya, a Hitachi Group Company, is a global leader in technical services, managed services, and cloud solutions for SAP clients. oXya designs, migrates and runs mission-critical SAP infrastructure and support operations for hundreds of global enterprises and midsize organizations. Whether customer's SAP and IT systems run on a private, public, or hybrid cloud, oXya experts manage their SAP system and orchestrate the different clouds and their capabilities, to deliver best SLA/Price ratio for the customer. oXya customers enjoy a unique support model, and benefit from an all-inclusive pricing model. These features lead to an astounding 99% of oXya customers being fully satisfied with oXya services (Summer 2018 results). For more information, visit www.oXya.com