Mphasis strengthens partnership with Social Security Scotland to support core benefits platform

Signs an agreement for approximately £35.4 million to help maintain reliable access to vital benefits services supporting more than 2 million citizens across Scotland

BENGALURU, India, Oct. 6, 2026 /PRNewswire/ -- Mphasis (BSE: 526299) (NSE: MPHASIS), a global AI-led, platform-driven technology solutions provider, today announced it will extend its collaboration with Social Security Scotland. Under this contract, Mphasis will manage and maintain Social Security Scotland's benefits management platform, which delivers core functions and benefits efficiently and securely for around 2 million citizens across Scotland, strengthening how they access the support they need.

Through this scope of work, Mphasis will help Social Security Scotland provide support and maintenance for the executive agency's core benefits case management platform by maintaining access to citizen benefits that are important to individuals, families and communities across Scotland. Additionally, Mphasis' role will focus on maintaining a stable, resilient and high-quality service for citizens, supporting continuity across a platform central to benefit applications, eligibility decisions and payments.

"Our ongoing relationship with Social Security Scotland allows us to continue to support one of the country's most critical public service platforms, and our commitment is to maintain continuity, improve operational efficiency and deliver meaningful outcomes for individuals and families across Scotland. The project aligns with our broader public sector focus: supporting government organisations in running secure, reliable, and future-ready digital services. The Social Security system underpins the delivery of essential benefits to around 2 million people, and we are proud to help ensure it remains consistently available," said Ashish Devalekar, Executive Vice President and Head of Europe, Mphasis.

Social Security Scotland is one of the largest executive agencies of the Scottish Government, responsible for delivering core benefits to people across Scotland efficiently and securely. Its Social Program Management (SPM) case management system plays a critical role in administering a wide range of social security payments from disability to heating support. This agreement helps mitigate risks linked to operational inefficiency and disruption through major incidents.

About Mphasis 
At Mphasis, engineering has been in our DNA since inception.
Mphasis is an AI-led, platform-driven company with human-in-the-loop intelligence, helping global enterprises modernise, infuse AI, and scale with agility. The Mphasis.ai unit and Mphasis AI-powered 'Tribes' are focused on client outcomes and embed artificial intelligence and autonomy into every layer of the enterprise technology and process stack. Mphasis built NeoIP™, a breakthrough AI platform that orchestrates a powerful pack of AI solutions and platforms to deliver impactful outcomes across the enterprise IT value chain, as we believe 'AI Without Intelligence Is Artificial™'. Mphasis NeoIP™ is powered by the Ontosphere, a dynamic and ever-evolving knowledge base, delivering continuous and constant innovation through perpetual intelligent engineering—driving end-to-end enterprise transformation.

At the heart of our approach is customer-centricity – reflected in our proprietary Front2Back™ transformation framework, which uses the exponential power of cloud and cognitive to deliver hyper-personalised digital experiences (C=X2C²_TM=1) and build strong relationships with marquee clients. Our Service Transformation solutions enable enterprises to pivot from legacy systems and operations to secure, adaptive, cloud-first operating models with minimal disruption. Continuous investments in platforms, such as the Neo series, enable enterprises to stay efficient, relevant, and ahead in a dynamic AI-first world. Mphasis is a Hi-Tech, Hi-Touch, Hi-Trust company, rooted in a learning and growth culture. Click here to know more. (BSE: 526299; NSE: MPHASIS)

About Social Security Scotland

Social Security Scotland is an executive agency of the Scottish Government, responsible for managing the benefits that are devolved to Scotland. https://www.socialsecurity.gov.scot/