Accessibility Statement Skip Navigation
  • Resources
  • Blog
  • Journalists
  • +44 (0)20 7454 5110
  • Client Login
  • Send a Release
Return to PR Newswire homepage
  • News
  • Products
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All Public Company News
      • All Multimedia News
      • View All News Releases

      • Regulatory News

      • D/A/CH Regulatory News
      • UK Regulatory News
      • View All Regulatory News

  • Business & Money
      • Auto & Transportation

      • Aerospace & Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads & Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking & Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film & Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers & Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalisation
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls & Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil & Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defence
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation & Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking & Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers & Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines & Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics & Personal Care
      • Fashion
      • Food & Beverages
      • Furniture & Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewellery
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film & Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks & Tourist Attractions
      • Gambling & Casinos
      • Hotels & Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Animal Welfare
      • Corporate Social Responsibility
      • Economic News, Trends & Analysis
      • Education
      • Environmental
      • European Government
      • Labour & Union
      • Natural Disasters
      • Not For Profit
      • Public Safety
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Overview
  • Distribution
  • Paid Placement
  • Multichannel Amplification
  • Disclosure Services
  • SocialBoost
  • Rooms
    • MediaRoom
    • ESG Rooms
  • AI Tools
  • General Enquiries
  • Media Enquiries
  • Partnerships
  • Hamburger menu
  • Cision PR Newswire UK provides press release distribution, targeting, monitoring, and marketing services
  • Send a Release
    • Phone

    • +44 (0)20 7454 5110 from 8 AM - 5:30 PM GMT

    • ALL CONTACT INFO
    • Contact Us

      +44 (0)20 7454 5110
      from 8 AM - 5:30 PM GMT

  • Client Login
  • Send a Release
  • Resources
  • Blog
  • Journalists
  • News in Focus
    • Browse News Releases
    • Regulatory News
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
    • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Client Login
  • Send a Release
  • Resources
  • Blog
  • Journalists
  • Overview
  • Distribution
  • Paid Placement
  • Multichannel Amplification
  • Disclosure Services
  • Cision Communications Cloud®
  • AI Tools
  • Client Login
  • Send a Release
  • Resources
  • Blog
  • Journalists
  • General Enquiries
  • Media Enquiries
  • Partnerships
  • Client Login
  • Send a Release
  • Resources
  • Blog
  • Journalists

Clarivate Healthcare Business Insights Announces 2021 Revenue Cycle Awards Recipients

This image opens in the lightbox

News provided by

Clarivate Plc

04 Apr, 2022, 08:00 GMT

Share this article

Share toX

Share this article

Share toX

Winners include Liberty Hospital, four Ardent Health Services hospitals, University of Iowa Hospitals & Clinics and Novant Health

LONDON, April 4, 2022 /PRNewswire/ -- Today, Clarivate Healthcare Business InsightsTM , a part of Clarivate Plc (NYSE: CLVT), a global leader in providing trusted information and insights to accelerate the pace of innovation, announced the 2021 winners of its annual Revenue Cycle Awards. In its 10th year, the Revenue Cycle Awards recognizes healthcare organizations for achieving outstanding performance on revenue cycle KPIs, based on data from their most recent and preceding full fiscal years. The 2021 Revenue Cycle Awards recipients include Liberty Hospital– MO; four Ardent Health Services hospitals -ID, NJ and TX; University of Iowa Hospitals & Clinics – IA and Novant Health – NC.

Launched in 2012, the Clarivate Healthcare Business Insights Revenue Cycle Awards were established to recognize hospitals and health systems demonstrating strong performance on revenue cycle KPIs that indicate the fiscal health of an organization. Participants can opt to enter a full health system, a flagship hospital or a subgroup of facilities within a system. This year's recipients faced challenges, including the ongoing COVID-19 pandemic, disrupted cash flow, rising patient out-of-pocket costs and revenue cycle staff turnover. Through their renewed commitment to process efficiency, forward-thinking initiatives, staff engagement and the patient experience, this year's winners reinforced the foundation for revenue cycle operations - achieving high-performing revenue cycles and demonstrating top-decile performance in multiple studied metrics.

Winners were selected based on many KPIs, and the studied metrics were adapted in light of the COVID-19 pandemic. In past years, metrics have been heavily focused on financial outcomes. For the 2021 Awards, alternative metrics were included to assess the effectiveness of revenue cycle operations, such as the percentages of initial denials attributed to varying root cause categories, which provides insight into the efficiency and accuracy of staff workflows. Evaluation also included narratives provided by awards entrants describing recent revenue cycle initiatives, efforts made to improve the patient experience, strategies for staff retention and more.

Beth Reed, Principal Analyst, Clarivate Healthcare Business Insights: "This year's winners demonstrated skill in adapting to the challenges created by the COVID-19 pandemic. Each participant emphasized staff engagement to prevent turnover and support efficient day-to-day operations while also investing in the patient experience. Balancing the needs of staff and patients in the coming years will be crucial for revenue cycle success."

While all winners have high-performing revenue cycles in common, they represent varied segments of the healthcare landscape as defined by annual net revenue.

Healthcare Business Insights 2021 Revenue Cycle Awards Winners

Liberty Hospital – 2021 REVENUE CYCLE AWARD WINNER - $250 MILLION OR LESS NET REVENUE

Based in Liberty, Missouri, Liberty Hospital (https://www.libertyhospital.org/) has 204 beds and has generated approximately $191 million annual net revenue. Liberty Hospital is a repeat winner, having won a 2019 Revenue Cycle Award.

Key achievements:

  • Top decile year-over-year improvement on balance-after-insurance collection rate: 29.86% improvement
  • Top decile year-over-year improvement on pure self-pay (uninsured) collection rate: 81.69% improvement
  • Liberty Hospital leaders invested in digital self-service tools, such as online medical record release, and automation, such as for scheduling and coding, to improve the patient experience; leaders supported remote revenue cycle through virtual events and team recognition, which resulted in near-perfect staff engagement scores among Clinical Coding and HIM staff

Select Ardent Health Services facilities – 2021 REVENUE CYCLE AWARD WINNER - $250 MILLION TO $1 BILLION NET REVENUE

Based in Nashville, TN, Ardent (https://ardenthealth.com/) is a leading provider of healthcare in communities across the country. Four of its 30 hospitals were recognized as first-time Revenue Cycle Award winners: Hackensack Meridian Health Mountainside Medical Center, Hackensack Meridian Health Pascack Valley Medical Center, Portneuf Medical Center and Seton Medical Center Harker Heights, which total 763 beds. Ensemble Health Partners manages revenue cycle operations for these facilities.

Key achievements:

  • Top decile performance on upfront collections as a percentage of net revenue in most recent fiscal year: 1.53%
  • Top decile year-over-year improvement on percentage of dollars initially denied by payers due to billing errors: 99.22% improvement
  • Leaders in professional development by implementing a "hire from anywhere" program for the revenue cycle, maintaining remote work options and soliciting staff feedback, all of which prevented turnover and improved productivity in 2022.

University of Iowa Hospitals & Clinics - 2021 REVENUE CYCLE AWARD WINNER - $1 BILLION TO $2 BILLION NET REVENUE

Based in Iowa City, Iowa, University of Iowa Hospitals & Clinics (https://uihc.org/) is an academic health system featuring an 860-bed hospital and more than 200 clinics. The system has generated approximately $1.7 billion net revenue. University of Iowa Hospitals & Clinics is a repeat winner, having won a 2020 Revenue Cycle Award.

Key achievements:

  • Top decile performance on cost to collect in most recent fiscal year: 2.22%
  • Top decile performance on percentage of patient payments made online in most recent fiscal year: 57.59%
  • University of Iowa Hospitals & Clinics leaders improved the patient experience by enhancing online financial services, such as bill pay and estimation, and plan further investments in financial assistance processes for 2022; leaders supported revenue cycle teams by launching a staff satisfaction task force that planned camaraderie events and prompted the development of the Outstanding Employee monthly award

Novant Health - 2021 REVENUE CYCLE AWARD WINNER - $2 BILLION+ NET REVENUE

Based in Winston-Salem, North Carolina, Novant Health (https://www.novanthealth.org/) includes 15 hospitals and 750 clinics across North Carolina. The system features 2,649 beds and has generated approximately $3.2 billion net revenue. Novant Health is a repeat winner, having won a 2019 Revenue Cycle Award.

Key achievements:

  • Top decile performance on combined patient and payer credit balances as a percentage of net A/R in most recent fiscal year: 2.10%
  • Top decile performance on percentage of dollars initially denied by payers due to patient access errors in most recent fiscal year: 20.69%
  • Novant Health leaders invested in the patient experience by creating combined hospital and professional charge estimates for surgeries, which they plan to expand to additional service lines in 2022; leaders improved revenue cycle workflows through strategic automation, such as for late charges and billing

Clarivate Healthcare Business Insights is a proud partner of over 2,000 hospitals and health systems in the United States. Clarivate Healthcare Business Insights supports healthcare leaders by optimizing performance, engaging and retaining employees, and providing insights to help navigate the evolving market – all while putting the patient first. As part of the Revenue Cycle Awards program, throughout 2022, Clarivate Healthcare Business Insights will highlight the work behind the numbers with exclusive content, connecting leaders from the winning organizations with the HBI community. Submissions for the 2022 Clarivate Healthcare Business Insights Revenue Cycle Awards will open later this year.

To learn more about Clarivate Healthcare Business Insights, visit www.clarivate.com/products/healthcare-business-insights/.

Follow the latest news from Clarivate, request commentary and interviews with our experts via our Newsroom.

About Clarivate

Clarivate™ is a global leader in providing solutions to accelerate the pace of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of Academia & Government, Life Sciences & Healthcare, Professional Services and Consumer Goods, Manufacturing & Technology. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

Media Contact 
Catherine Daniel
Director, External Communications, Life Sciences & Healthcare
media.enquiries@clarivate.com

Logo - https://mma.prnewswire.com/media/1159266/Clarivate_Logo.jpg

Modal title

Also from this source

Clarivate Unveils the 2025 Journal Citation Reports

Clarivate Unveils the 2025 Journal Citation Reports

Clarivate Plc (NYSE:CLVT), a leading global provider of transformative intelligence, today released the 2025 update to the Journal Citation Reports...

Clarivate Identifies Radioligand Therapy Innovators as Companies to Watch in the Future of Precision Oncology

Clarivate Identifies Radioligand Therapy Innovators as Companies to Watch in the Future of Precision Oncology

Clarivate Plc (NYSE:CLVT), a leading global provider of transformative intelligence, today announced the release of a new Companies to Watch report,...

More Releases From This Source

Explore

Health Care & Hospitals

Health Care & Hospitals

Computer & Electronics

Computer & Electronics

Publishing & Information Services

Publishing & Information Services

Awards

Awards

News Releases in Similar Topics

Contact PR Newswire

  • +44 (0)20 7454 5110
    from 8 AM - 5:30 PM GMT
  • General Enquiries
  • Media Enquiries
  • Partnerships

Products

  • Content Distribution
  • Multimedia Services
  • Disclosure Services
  • Cision Communications Cloud®

About

  • About PR Newswire
  • About Cision
  • Partnering Opportunities
  • Careers
  • Accessibility Statement
  • APAC
  • APAC - Simplified Chinese
  • APAC - Traditional Chinese
  • Brazil
  • Canada
  • Czech
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Indonesia
  • Israel
  • Japan
  • Korea
  • Mexico
  • Middle East
  • Middle East - Arabic
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • United States
  • Vietnam

My Services

  • All News Releases
  • Customer Portal
  • Resources
  • Blog
  • Journalists
  • Data Privacy

Do not sell or share my personal information:

  • Submit via Privacy@cision.com 
  • Call Privacy toll-free: 877-297-8921

Contact PR Newswire

Products

About

My Services
  • All News Releases
  • Customer Portal
  • Resources
  • Blog
  • Journalists
+44 (0)20 7454 5110
from 8 AM - 5:30 PM GMT
  • Terms of Use
  • Privacy Policy
  • Information Security Policy
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 PR Newswire Europe Limited. All Rights Reserved. A Cision company.