ZAFUL Rearticulated Its Quality Control Commitments with 30-Day Moneyback Announcement
05 Aug, 2016, 10:00 BST
ZAFUL has been at the forefront of online swimwear and edgy fashion apparel retail market since its inception. The brand recently introduced a 30-day moneyback policy.
SHENZHEN, China, Aug. 5, 2016 /PRNewswire/ -- ZAFUL, a brand that has become synonymous with edgy and bold fashion apparel and accessories, recently announced that they have taken their quality commitment a few notches higher through a 30-day moneyback policy. Brought into effect in June this year, the new policy makes it possible for the buyers of ZAFUL to get a full refund or re-dispatch of products that are priced below 50 USD provided they write to ZAFUL within 30 days of receiving the product. Christened as '30-day moneyback offer,' the new policy reflects the longstanding quality control commitments of the brand, the owners claimed.
"In effect, anybody could avail this 30-day moneyback offer as barring a few, almost all our products are priced under the 50 USD mark. We have certainly brought in this offer as a temporary policy, but it is highly unlikely that this policy would change anytime soon," said Leo Wang, Marketing Director.
"Apart from this recently introduced 3-day moneyback offer, we have always assigned highest importance to the feedback we receive from our buyers. Working on consumer feedback actually helps us in improving service quality and product quality overall."
"Although positive ratings and reviews account for 95% of all the reviews received to date, we actually care more for the remaining 5% than the 95% who have showered all the good reviews and ratings upon us," added Leo Wang, Marketing Director.
ZAFUL has already been capturing a sizeable market share in swimwear niche. The brand is also taking active measures to ensure that the products that are displayed on the website match with the actual products being delivered.
About the Company
ZAFUL is a popular brand known for its large and unique collection of swimwear, jumpsuits, shoes, and accessories. It is one of one-stop online shops from Globalegrow. For more fashion clothes of different styles, you may also visit its sister sites: SammyDress and Rosegal.
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SOURCE ZAFUL