LONDON, April 7, 2015 /PRNewswire/ --
A brand new application centre providing visa application services for 13 Schengen Governments, Canada and UAE
VFS Global officially inaugurated the new Visa Application Centre in London on Friday 27 March. Mr Christiaan Sys, President of the Consular Corps of London (CCL) inaugurated the new centre located at 66 Wilson Street EC2A 2BT along with Mr Chris Dix, Chief Operating Officer for Europe and the Americas at VFS Global.
Along with Canada and UAE, 13 Schengen countries are served at this location and operations commenced in early March. Initial customer feedback has been very positive. Operating from a dedicated, modern facility VFS Global manages the visa application processes for 15 client governments ensuring that visa applicants receive a high level of service in a comfortable and secure environment.
Speaking on the occasion, Christiaan Sys said, "Apart from being President of the CCL, I also represent the first Schengen country VFS Global started to work with here in London back in 2007. Since partnering with Belgium, several other Schengen colleagues have joined bringing the total of countries currently represented here to 13. VFS Global sends an important signal towards its Schengen clients by investing in these state of the art new premises as an indication of their continuing commitment to provide a quality service not only to the missions for which they work, but also to the customers who come here to launch their visa applications - especially in light of the introduction of biometrics at the end of this year."
On behalf of VFS Global, Chris Dix added, "It is indeed a privilege to deliver improved facilities to our clients and applicants. We are committed to provide professional and convenient services around the world and I am delighted VFS Global is able to offer this new, modern and centrally-located visa application centre in the heart of London. We are confident that our solutions and services will enhance the overall customer experiences and support the requirements of our clients."
The key features of the new centre include:
- Conveniently located and easily accessible state-of-the art facilities
- Longer operating hours allowing applicants to visit at a time of their convenience
- Well trained staff dedicated to handle queries and applications
- Automated queue governance for smooth flow of applicants, providing better crowd management
- Secure handling of documents and personal information
- State of the art premium lounge with dedicated counters
- An exclusive DVPC counter for visas to UAE
- In-VAC feedback forms, and online feedback services for applicants to share their recommendations and feedback about the services
- Choice of services supporting a convenient process
The application centre will remain open from 0830hrs to 1730hrs, Monday to Friday and 0830hrs - 1230hrs for certain missions on Saturday. All applications will continue to be assessed and processed by the respective Embassies and Consulates in the UK.
Joint Visa Application Centre
66 Wilson Street, London Ec2A 2BT
8.30am to 5.30pm
Business hours: 0830hrs to 1730hrs
Address: 66 Wilson Street, London Ec2A 2BT
Submission Timings: 0830hrs - 1600hrs | Monday - Friday (except declared holidays)
Document Collection: 1600hrs - 1730 hrs | Monday - Friday (except declared holidays)
Saturday working hours: 0830hrs - 1230 hrs
*VFS Global will be responsible only for accepting applications on behalf of client missions. All applications submitted will continue to be assessed and processed by the respective consulates and embassies. Timelines for turnaround of visas are as per the discretion of the authorities.
About VFS Global
VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. With 1546 Application Centres and operations in 120 countries across five continents as at 28 February 2015, VFS Global serves the interests of 45 client governments. The company has successfully processed over 95 million applications since its inception in 2001.VFS Global worldwide operations are certified ISO 9001:2008, ISO 27001:2005 and ISO 14001:2004. For more information, please visit http://www.vfsglobal.com or download the VFS Global Mobile app, available for Apple or Android mobile devices via App Store or Google Play.
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SOURCE VFS Global