-- Ubiquity to Open Multilingual Operations Site in Lisbon, Portugal
NEW YORK, Nov. 3, 2014 /PRNewswire/ -- Ubiquity, an innovative multinational services organization, today announced a significant expansion of its global delivery network with the opening of a new contact center in Lisbon, Portugal.
Ubiquity will open its Lisbon site in January 2015. The new site has capacity for more than 200 new employee positions in support of the European, Middle Eastern and African (EMEA) markets. The company, which has deep expertise in the financial services and payments space, is expected to service clients in all major European languages from the site.
"We're very impressed with the professional talent available in the Portuguese capital city," said Matt Nyren, Ubiquity's founder and president. "The multilingual capabilities of Lisbon's population are well known, and we expect to deliver great service for customers in Western Europe and beyond from our new site."
Ubiquity plans to commence hiring immediately and begin operations before the end of the calendar year. Ubiquity's growth in Europe is being complemented by ongoing expansion in the United States, El Salvador and the Philippines.
"Ubiquity was founded just over two years ago, so we're naturally excited to launch operations in four countries in such a short period of time," said Ray Iglesias, the company's chief executive officer. "We know Portugal well and are excited to offer our clients a robust, pan-European delivery solution for a wide variety of servicing needs."
About Ubiquity Global Services
Ubiquity Global Services (www.ubiquitygs.com) is a multinational services organization offering innovative customer experience management solutions, risk management services and interactive voice response (IVR) solutions. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering our clients meaningful and actionable business intelligence. Headquartered in New York City, the company's expanding network includes service delivery locations in the United States, Portugal, El Salvador and the Philippines. Together with its clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
SOURCE Ubiquity Global Services, Inc.