Comprehensive maintenance and service program ensures maximum UPS reliability and longevity
CHICAGO, May 22, 2018 /PRNewswire/ -- Tripp Lite, a world-leading manufacturer of power protection and connectivity solutions, has introduced the Tripp Lite Care℠ service and support program. Tripp Lite Care℠ is a comprehensive maintenance and service program designed to ensure UPS reliability and longevity through proper installation, regular maintenance checks and other add-on services.
At the core of Tripp Lite Care℠ are Tripp Lite's Global Expert Service Team. The team provides expert consultation, installation assistance, user training, regular preventative maintenance and much more.
Organisations can choose a comprehensive service contract from one of several tiers, or customise the service to fit their specific needs and budget. Add-on services include 24/7 tech support, battery replacement, rapid-response service and extended warranties.
"We recognise what a significant investment UPS systems are," VP of International Service Brian Macnamara said. "The goal of Tripp Lite Care℠ is to maximise the UPS service life and prevent breakdowns that lead to costly downtime and premature replacement." Macnamara adds, "By offering Tripp Lite Care℠, we prove our continued commitment to outstanding and expert service."
- Expert Consultation
- Installation Assistance
- 24/7 Technical Support
- Customisable Service Plans
- Preventative Maintenance
- Rapid-Response Repair Service
- User Training
- Extended Warranties
About Tripp Lite
Outstanding product reliability and exceptional service have been Tripp Lite trademarks for 95 years. Tripp Lite´s innovations include the world's first UPS system designed specifically for personal computers and the world's most trusted premium surge protector—the Isobar®—with more than 19 million in use. Tripp Lite maintains the highest level of ready-to-ship inventory in the industry with more than 4,500 different products, including UPS systems, rack systems and cooling solutions, PDUs, PowerAlert software for enterprise-level system management and control, surge protectors, KVM switches, cables and connectivity products, inverters, power strips and notebook accessories. Headquartered in Chicago, Illinois, Tripp Lite maintains a global presence with fully staffed offices worldwide. Additional information, including a list of Tripp Lite's sales offices and authorised reseller partners, can be found by visiting Tripp Lite's website: www.tripplite.com.
Director of International Marketing