DUBAI, UAE, May 29, 2013 /PRNewswire/ --
TripAdvisor has awarded four of Flora Hospitality properties, Flora Grand Hotel, Flora Park and Flora Creek Deluxe Apartments in Dubai, as well as Flora Airport Hotel Kochi in India, with its prestigious Certificate of Excellence. TripAdvisor is the world's largest travel site, helping people to plan their trips with over 100 million traveler reviews and opinions about hotels, restaurants, attractions and destinations.
Flora Park Deluxe Hotel Apartments has also won the 2012 TripAdvisor Travelers' Choice award, being ranked no. 4 among the top 25 hotels for families in Middle East.
The Certificate of Excellence is only awarded to the top 10% of accommodations listed on the website worldwide who have demonstrated outstanding dedication to customer service in hospitality.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
"I am delighted and proud of the team at Flora Grand for working towards this achievement relentlessly." Stated Mr. Satish Nambiar, General Manager at Flora Grand Hotel. "I am grateful to our customers who have reviewed the hotel and gave this ranking 2nd year in a row."
"Our primary goal is to offer each guest a memorable stay and this distinguished award reflects our commitment to providing superior customer service." Said Mr. Thomas Kurian, Director of Sales & Marketing at Flora Hospitality.
Thanks to high positive ratings from travelers, Flora Hospitality properties continue to figure among the best rated hotels in the world.
Located in the heart of Dubai's thriving commercial and leisure district, the renowned hotels of Flora Hospitality Group continue to offer the highest levels of customer service and comfort to its guests, combining elegance with a great sense of hospitality.
Public Relations Executive
Flora Hospitality Group, Dubai.