Total Group Hires Microsoft IT Apprentice to Excel in Technical Sales Role

HARPENDEN, England, April 5, 2016 /PRNewswire/ --

Total Group, a leading IT Support provider, have collaborated with IT Skillsman to hire a Microsoft IT Apprentice in a Technical Sales role.

Connor Papp joins Total Group as part of the IT Technical Sales Apprenticeship, where he will receive Microsoft training and accreditation through online learning and practical, hands-on experience at Total Group. Connor brings a genuine desire to learn, the ability to work as part of a team and can communicate effectively as first-line telephone response to all inbound sales calls.

Formerly with Pitney Bowes as a Systems Engineer, Connor also brings a blend of technical understanding with excellent customer service skills to qualify opportunities and scope complex requirements to deliver success for our customers.

Nathan Stewart, Director for Total Group, commented, "We take an active role in recruiting apprentices at Total Group as I firmly believe it is the best way to recruit the high-quality, technically-minded employees we need. Connor's appointment is unique in that he is a more commercially-minded individual who wants to excel in a sales role using his technical knowledge, and we are more than delighted to give him the opportunity. We have two former apprentices who have been with Total Group for more than 5 years, so I hope Connor stays with us for years to come."

Steve Payne, Director for IT Skillsman, commented "We are very happy to be working with Total Group on the Microsoft Apprenticeship Programme.  Lots of companies like Total Group are choosing our innovative remotely delivered classroom based training allowing apprentices to learn at their place of work. Hundreds of young people like Connor have benefited from our training and have set off on a rewarding career in IT so wish him well in his future with Total Group."

Contact: Dan Whiteside, d.whiteside@totalgroup.co.uk, +44(0)8456-88-50-60