After-sales Excellence Forum aims to help manufacturers achieve new levels of financial performance and customer loyalty through optimised after-sales service
BIRMINGHAM, England, Sept. 7, 2017 /PRNewswire/ -- Syncron™, the leading provider of cloud-based after-sales service solutions focused on empowering the world's leading manufacturers to maximise product uptime and deliver exceptional customer experiences, today announced the launch of the After-sales Excellence Forum, a complimentary, half-day event aimed at helping manufacturers unlock hidden revenue opportunities and achieve new levels of customer satisfaction through optimised after-sales service.
It's no secret the world is changing, and it's changing fast. Multiple demographic, economic and social trends are pushing manufacturers to transform their after-sales service organisations, and shift from a reactive, break-fix model to maximising product uptime. This event aims to help companies embrace this change to achieve new levels of financial performance, customer loyalty and competitive differentiation. The agenda specifically includes:
- How to leverage after-sales service as a growth and profit lever
- A deep-dive into how optimised service parts inventory greatly improves service operations
- Challenges facing after-sales service professionals, and how to overcome them
"We are thrilled to welcome the UK's leading manufacturers to the After-sales Excellence Forum," said Gill Devine, VP of Sales, EMEA at Syncron. "We are bringing together some of the top after-sales service experts to share strategies and tactics for how to successfully navigate today's changing world. We aim to give manufacturers the confidence to take their after-sales service operations to the next level, increasing both financial performance and customer loyalty."
The complimentary event will be held at The Icetank in London on 12 Oct. Representatives from Syncron, Servispart Consulting and IAAF will lead the day's discussions.
To learn more about the event and register, click here.
Syncron empowers the world's leading manufacturers to maximise product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry leading investments in research and development, to providing the fastest time-to-value, Syncron's award-winning, cloud-based service parts inventory, price, order and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit syncron.com.