ANTWERP, Belgium, June 16, 2016 /PRNewswire/ --
Independent Research Recognizes Scriptura Engage as a Strong Performer
Inventive Designers announced today that Forrester Research Inc. has recognized their customer communications management (CCM) platform Scriptura Engage as a Strong Performer.
In its June 2016 report "The Forrester Wave™: Customer Communications Management, Q2 2016" the firm states that "Scriptura Engage is a good short list candidate for point-of-service communications and general correspondence".
For inclusion in this evaluation, the software solutions must support all three document segments (interactive, on demand and structured); have innovative solutions or significant market share; and generate strong customer interest. All solutions, including Scriptura Engage, were assessed on different criteria including product functionality; as well as product strategy and installed base.
Scriptura Engage received its highest scores in the evaluation for the CCM product strategy, industry and global reach, document input, design and creation, and business, collaboration and channel support criteria. Style and brand governance through an asset repository, resulted in the highest score for the user interaction with document system criterion.
Based on its scores in the evaluation, Inventive Designers was positioned as a strong performer. "Scriptura Engage is architecturally modern" writes author Craig Le Clair in the report.
"We're enthusiastic to enter the Wave report as a Strong Performer, because we believe it affirms our strategy and roadmap," said David Geleyn, Product Manager for Scriptura Engage "Our technology is helping the strategic CIO to simplify the legacy for customer communications in a complex environment, while partnering with the line-of business owners to provide better customer experience."
"We are proud to be a Strong Performer in the Wave," adds Klaas Bals, CEO. "Scriptura Engage is the proof that strong solutions delivered by very specialized and compact teams can compete with established players. Some companies are looking for other solutions in the area of document output and customer communications. We believe we offer a proven, open and future-proof alternative to the established Leaders in the market."
About Scriptura Engage:
Scriptura Engage helps companies in banking, insurance and utilities improve their transactional customer communications by automating and simplifying the creation, delivery and interactivity of communications. It helps companies converting from pure print to multichannel and giving business users autonomy in - usually very IT and legacy bounded - tasks.
The software suite allows you to improve communication processes, reduce costs, and deliver highly relevant communications.
Scriptura Engage is developed by Inventive Designers, a Belgian based company operating in 32 countries and active on the market for over 20 years.
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SOURCE Inventive Designers