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Sales Industry Vital in Driving the British Economy


News provided by

National Sales Awards

10 Oct, 2012, 08:00 GMT

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LONDON, October 10, 2012 /PRNewswire/ --

  • Lee McQueen supports the sales industry, agreeing it's 'fundamental' to business -
  • Perceptions of the sales industry are changing -
  • Technology and a more consultative approach now dominate sales techniques -

A new report released today reveals that over 90% of people believe a strong sales industry is important to driving the British economy. Over 87% also say sales is an integral part of British business and over 80% of people who work for a company with a sales team have confidence in them to get results - showing the importance of sales to British business.

The National Sales Awards survey also demonstrates the changing face of the sales industry, with a notable number of people agreeing that sales has a more positive image now compared to 5 years ago, with most people believing that the introduction of new technology is the biggest reason for change, followed by a more consultative approach to selling. Other top reasons stated for the change include customer service now being delivered through sales, techniques being less invasive and more value being put on sales within a business.

     (Logo: http://photos.prnewswire.com/prnh/20121010/567611-a )
     (Photo: http://photos.prnewswire.com/prnh/20121010/567611-b )
     (Photo: http://photos.prnewswire.com/prnh/20121010/567611-c )

Lee McQueen, Apprentice winner and Founder of Raw Talent Academy said: "Sales is fundamental to helping businesses and the economy grow, and I'm interested to see that the general public now recognise the importance of the industry as well. I meet people that are forced to make cut backs elsewhere in their business, but continue to invest in the sales function as they appreciate it's the bread and butter of the company."

The study also reveals the difference a good sales person and pitch can make, and the importance of this in driving consumer spending habits and the effect this has on wider business. When asked what makes a good sales person, 80% of respondents said it is someone who knows their product inside out, three quarters said it is someone who communicates well and more than half went for honesty, while not surprisingly only 3% of people like a salesperson who doesn't take no for an answer.

In contrast, over 80% said someone who was pushy was their idea of a bad sales person. Three quarters agreed someone who won't take no for an answer doesn't do it for them, and two thirds said someone who seems uninterested in what they want or have got to say, with the same number feeling that dishonest sales people are their biggest turn-off.

Steve Lane, National Sales Awards Business Director said: "We see such a diverse mix of businesses entering the National Sales Awards, which shows how sales can take various guises in many UK industries and that it's integral to businesses. Our finalists show the quality that sales people in the UK are delivering to get results, and we're proud to celebrate the industry with this event."

Now in its 16th year, the National Sales Awards in partnership with Huthwaite International recognise the outstanding collective contribution of the UK's sales teams and individuals to the economic recovery with a focus on ethical, smart and professional selling.

For a full list of judges and finalists or to book your place at the event visit

 http://www.nationalsalesawards.com

Notes to editors:

About The National Sales Awards

Open to individuals, teams and organisations from all sectors across the UK, the National Sales Awards in partnership with Huthwaite International, recognise the UK's leading sales professionals with a focus on ethical, smart and professional selling. Now in its 16th year, the National Sales Awards is the UK's leading awards programme for the sales industry and is owned and organised by UBM Awards & Partnerships.  Visit http://www.nationalsalesawards.com for further information.

Huthwaite International, Silent Edge, Sales Target, Virgin Media and Direct Line sponsor the National Sales Awards.

Huthwaite International

Huthwaite International is a leading behavioural change consultancy specialising in the area of sales performance improvement.  Blue chip companies worldwide trust it to deliver measurable results by challenging, improving and sustaining performance at all customer touch points through its academic research-based methods.

The company focuses on the customer to provide innovative skills advice for progressive individuals and organisations in sectors such as IT, financial services, healthcare, telecoms, manufacturing, legal and professional services.  Specialised services include the Huthwaite Virtual Training Campus and Sales Toolbox. Training initiatives include negotiation skills development, selling to procurement, customer service skills and sales performance improvement such as the pioneering SPIN® Selling.

Established in 1974, Huthwaite has UK headquarters in Wentworth, South Yorkshire, and handles international projects through its associated companies throughout Europe, USA and Asia Pacific.  For more information on Huthwaite's cost-effective services and solutions, please visit http://www.huthwaite.co.uk

For further information or interview opportunities contact:
Rachel Branigan
PR Manager
UBM Awards and Partnerships
Tel: +44(0)207-955-3843
Email: Rachel.branigan@ubm.com

Annelle Botha
Head of PR and Marketing
UBM Awards and Partnerships
Tel: +44(0)207-234-8753
Email: annelle.botha@ubm.com

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