100 shoppers receive Rosegal gift certificates in exchange for sharing pictures
SHENZHEN, China, Aug. 19, 2016 /PRNewswire/ -- Rosegal is proud to announce the success of its Rising Stars Program, which rewards customers for sharing photos of their genuine Rosegal products. So far, the incentive has attracted a minimum of 30 submissions a day, with over 100 people receiving USD20 gift cards for their honest product reviews along with their picture in said product.
The Rising Stars Program was designed to give customers an idea of what products truly look like on others, and how pictures will look when taken with something like a smartphone camera. This gives shoppers the opportunity to judge how they will look wearing the garment and what kind of accessories go with it.
High end cameras used at Rosegal make items look good to the point of it being hard to recreate with traditional lenses. There is no doubt that good lighting along with the proper clothes and accessories can make a product look amazing, but sometimes customers can feel let down when the lighting is not always the same or they don't have the right accessories to go with it. To mediate this Rosegal started the Rising Star Program.
Rosegal wants customers to feel confident that the products they are buying are truly as described and working on many methods to achieve this. The Rising Stars Program is just the start and new transparency programs are on the horizon.
In the event a customer is unsatisfied with a product Rosegal will be happy to work towards a return or exchange. The company has updated its customer service terms to allow up to 30 days for a return or exchange. No questions will be asked, but customers need to contact Rosgal before sending anything back to ensure it is received right away and money/exchanges can be returned to the right account.