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Richard R. Duffy Joins Core Informatics As Director of Customer Success


News provided by

Core Informatics

08 Jan, 2014, 18:13 GMT

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BRANFORD, Connecticut, Jan. 8, 2014 /PRNewswire/ -- Core Informatics, a leading provider of data management solutions to clients engaged in scientific research, announced that it has hired Richard R. Duffy to serve as Director of Customer Success.  In this new role, Richard will be responsible for professional services, support and customer satisfaction, ensuring that Core Informatics customers realize differentiated value from the best of breed Core Informatics platform to meet their unique business needs.

"Richard has excelled in every aspect of enterprise software development and solution delivery," said Josh Geballe, CEO of Core Informatics.  "We are delighted to add his over 20 years of experience implementing a broad range of enterprise technology solutions for Fortune 500 companies to our executive team.  Our clients will benefit from his experience and commitment to their success and satisfaction."

Most recently Richard was Director of Product Development at Fiserv, where he led the deployment and support of their payment platform that processed millions of payments per month.  In this leadership role he worked closely with cross functional teams at Sunoco, Hewlett Packard, Walmart, and Kroger to ensure that technology is leveraged effectively to meet business goals and drive rapid ROI.

"I am very excited to join the Core Informatics team.  Focusing on the successful implementation of the Core platform for each and every customer is imperative to our success," said Richard. "I look forward to working with our customers to help them achieve their goals using our unique, fully web-based and highly configurable technology."

About Core Informatics

Core Informatics is a software company focused on delivering state of the art Laboratory Information Management Systems (Core LIMS), Electronic Lab Notebooks (Core ELN), & Scientific Data Management Systems (Core SDMS) to customers in a variety of industries. Our products are highly configurable and provide customers with the opportunity to comprehensively manage their laboratory data in a single 100%-web-based platform.  The company's strengths lie in its deep domain knowledge and the unmatched configurability offered by the Core Platform.   Founded in 2006, Core Informatics supports a worldwide customer base from its offices in Branford, CT, Cambridge, MA and London, England. For further information visit www.CoreInformatics.com.

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