DUBLIN, June 27, 2016 /PRNewswire/ --

Research and Markets has announced the addition of the "Healthcare BPO Market by Provider, Payer, Pharmaceutical, Outsourcing Approaches, & Models - Global Forecasts to 2021" report to their offering.

The healthcare BPO market is projected to reach USD 276.79 Billion by 2021 from USD 170.47 Billion in 2016, growing at a CAGR of 10.2% during the forecast period (2016-2021).

The pressure to reduce healthcare delivery costs, increasing number of people seeking insurance, pharmaceutical companies facing patent cliffs, consolidation of healthcare systems and mandatory implementation of ICD-10 codes and lower cost of manufacturing in developing countries are the major drivers for the healthcare BPO market. However, fear of losing control over the outsourced process, probability of reduced service/product quality, and threat to data security are factors expected to restrain the growth of healthcare BPO market.

The healthcare BPO market is broadly segmented on the type of healthcare services outsourced into provider services, payer services, and pharmaceutical services. The provider services segment is further segmented into medical billing, medical coding, medical transcription, and finance and accounts. The medical billing subsegment is expected to account for the largest share of the provider services segment in 2016, owing to an0 increase in the number of people insured.

On the basis of payer services, the healthcare BPO market is categorized into claims management, front-end/back-office operations, member management, provider management, finance and accounts, analytics and fraud management, and HR services. The claims management segment is expected to account for the largest share of the healthcare BPO market in 2016. Factors such as enactment of PPACA and pressure to make healthcare more affordable are driving the growth of this segment.

The pharmaceutical segment of the healthcare BPO market is segmented into R&D, manufacturing, and non-clinical services. The manufacturing segment is estimated to account for the largest share in 2016. The non-clinical services segment is further classified into SCM and logistics, sales and marketing, and other non-clinical services. The sales and marketing subsegment is estimated to account for the largest share in 2016.

Companies Mentioned:

• Accenture PLC
• Accretive Health, Inc.
• Cognizant Technology Solutions Corporation
• Genpact Limited
• IBM Corporation
• Infosys BPO Limited
• Lonza Group Ltd.
• Quintiles Transnational Holdings, Inc.
• Tata Consultancy Services Ltd.
• Xerox Corporation

Report Structure:

1 Introduction

2 Research Methodology

3 Executive Summary

4 Premium Insights

5 Market Overview

6 Healthcare BPO Market, By Provider Service

7 Healthcare BPO Market, By Payer Service

8 Healthcare BPO Market, By Pharmaceutical Service

9 Geographic Analysis

10 Competitive Landscape

11 Company Profiles

12 Appendix

For more information visit http://www.researchandmarkets.com/research/mhb99f/healthcare_bpo

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SOURCE Research and Markets