Research and Markets - Global Healthcare BPO Market CAGR Growth of 5.83% by 2020 - Trends, Technologies & Opportunities Report 2016-2020 - Key Vendors: Dell, EXL, Tech Mahindra

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Research and Markets

05 Jul, 2016, 15:10 BST

DUBLIN, July 5, 2016 /PRNewswire/ --

Research and Markets has announced the addition of the "Global Healthcare BPO Market 2016-2020" report to their offering.

The report forecasts the global healthcare business process outsourcing (BPO) market to grow at a CAGR of 5.83% during the period 2016-2020.

Commenting on the report, an analyst from the research team said: A trend which is boosting market growth is the growing phenomenon of medical document outsourcing. As healthcare organizations rely on automation of solutions to generate profit, a lack of proper automation can lead to complexities in document handling, which may lead clients to look for alternatives. In addition, lack of expertise in the specific solution associated with document handling or document processing creates a demand for outsourcing services. Centralized document management systems provided by outsourcing firms help organizations control the flow of digital documents across functional departments of hospitals. Firms can share documents among numerous functional departments such as sales and marketing, finance, and HR. Document management systems in the healthcare industry are shifting toward paperless and green printing technology.

According to the report, a key driver boosting market growth is the shift from ICD-9 to ICD-10. ICD is the medical categorization and standard diagnostics tool for epidemiology. It was introduced by the World Health Organization (WHO) for population health management. ICD-10, the latest version, has replaced the ICD-9 version of medical coding systems. Healthcare providers such as doctors, medical staffs, healthcare policy makers, medical coders, and medical researchers use ICD-10 to classify diseases and health-related issues. Healthcare payers use ICD-10 coding systems for reimbursement.

Questions Answered:

  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

Companies Mentioned Include:

  • Accenture
  • Cognizant Technology Solutions
  • Genpact
  • TCS
  • Xerox
  • 3i Infotech
  • Capgemini
  • CGI
  • Convergys
  • CSC
  • Dell
  • Dynamic Healthcare Systems
  • EXL
  • Firstsource
  • HCL Technologies
  • Hexaware
  • Tech Mahindra
  • Teleperformance
  • Teletech
  • ThinkHealth Services
  • TMG Health
  • Wipro
  • WNS

Report Structure:

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Market research methodology

PART 04: Introduction

PART 05: Market landscape

PART 06: Market segmentation by healthcare BPO services

PART 07: Geographical segmentation

PART 08: Market drivers

PART 09: Impact of drivers

PART 10: Market challenges

PART 11: Impact of drivers and challenges

PART 12: Market trends

PART 13: Vendor landscape

PART 14: Key vendor analysis

PART 15: Appendix

PART 16: About the Author

For more information visit http://www.researchandmarkets.com/research/s5f63s/global_healthcare

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SOURCE Research and Markets