HALE and ALTRINCHAM, England, September 27, 2012 /PRNewswire/ --
Aquarium Software has assisted Quadra Claims in achieving over 300% return on investment (ROI) since the deployment of Aquarium's technology platform into Quadra's business just two years ago. This impressive achievement has led to Quadra being short-listed for the prestigious upcoming POST Loss Adjusting Awards 2012.
(Photo: http://photos.prnewswire.com/prnh/20120927/564632-a )
(Photo: http://photos.prnewswire.com/prnh/20120927/564632-b )
Short-listed businesses including Quadra have been invited to the gala awards ceremony on
13 November, to be held at the highly renowned Royal Garden Hotel, Kensington High Street, London. Quadra Claims Services has been short-listed in the Loss Adjusting Technology Initiative of the Year category, alongside leading industry names like Davies Group Loss Adjusters.
Dave Greenwood, Director of Quadra Claims Services, said: "We are absolutely delighted to be nominated alongside such a distinguished and respected company as Davies. This nomination is testament to the ethos and values that have underpinned Quadra since day one, of building sustainable relationships, being the best at all time, investing in technology to drive efficiencies and taking responsibility and ownership of every claim. We are all honoured to be recognised amongst our peers after just two years of building our company. The short-listing in the Technology Initiative of the Year category would not have been possible without Aquarium's deployment in our business and they too should take much credit for their involvement in our recent success.
"When setting up Quadra we instinctively knew that the claims processing engine needed to be the heart of our machine. We considered a number of software vendors , but the view was that whilst they covered the number crunching around claims well, they fundamentally lacked the process-centric capacity to automatically drive a claim forwards. After several months of due diligence we chose Aquarium Software who offered the right blend of claims experience, strong process & workflow tools and end-user configurability. Aquarium was a ground-up cloud-based solution that matched well with what we were looking for in terms of functional richness coupled with a competitive price point - essential for a start-up operation," Dave added.
The benefits of Aquarium's bespoke Loss Adjusting software deployment for Quadra includes a tangible net saving of four full time equivalent (FTE) positions, stemming from a significant reduction in claim cycle time; fully automated MI production; reduced inbound underwriter calls thanks to self-service ability; significant reduction in policyholder complaints, and improved use of time for existing loss adjusters whose time is now freed up for higher value management tasks.
Aquarium provides Quadra customers with instant access via a secure web portal whenever needed, in addition to automated 28 day updates on consolidated cases and individual claims. The Aquarium Software deployment has also been directly linked by Quadra to significant new insurer-branded business revenues, made possible by the business process improvement brought about as a result of using Aquarium to organise the business more effectively.
"The emphasis on our technology deployment with Quadra means less time filling in paper-work, giving the client more time to perform the skilled task of adjusting; it's as simple as that," said Mark Colonnese, Sales and Marketing Director for Aquarium Software.
"We're delighted to have played our small part in assisting Quadra reach the short-list of the POST Loss Adjusting Awards and we wish them every success on the night. Hopefully all will recognise that this is already a considerable achievement for Quadra - a company only a couple of years old who are already competing on the national stage in their industry sector and who we are proud to be associated with," Mark added.
For further information on Aquarium Software, call free on 0800 781 7570 or visit
http://www.aquarium-software.com
Notes to editors
About Aquarium Software
Aquarium has built its business and its reputation on delivering a seamless software as a service (SaaS) individually tailored to clients needs. The end result is a business solution which is intuitive, practical and invaluable.
Established in 2006, Aquarium's client base has grown rapidly in numbers as the company's reputation for delivering SaaS solutions for companies with demanding data needs have spread. Not being tied to one limited server in the office enables businesses taking advantage of Aquarium software and its cloud computing and web security know-how can enjoy unlimited access and login worldwide - with unlimited capacity and unlimited users.
About Quadra Claims
Quadra was founded in April 2010 by the former management team of Carr-Greenwood-Smith (CGS): Dave Greenwood, John Carr, Graham Cranford-Smith and Chris Rechtern (CGS was Acquired by Merlin Claims in 2007). The senior team recognised that to prosper having an effective IT backbone was going to be an essential component in supporting their ambitious growth plans. They also understood that the way in which software was being delivered to end users had fundamentally changed with increasing access to the Internet both in the office, at home and on the move. They realised that this method of system delivery had massive potential to open up new and innovative ways of working with both policyholders and underwriters. Whatever solution they chose it was going to have to be web or cloud-based at its heart.
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