HONG KONG, January 28, 2016 /PRNewswire/ --
The Louis Tavern CIP First Class Lounge in the International Terminal at Bangkok Suvarnabhumi International Airport was named the Asia Pacific Lounge of the Year Winner in the Priority Pass Airport Lounge of the Year Awards 2015. Wendy Lee, Operations Director Asia Pacific at Priority Pass, part of the Collinson Group presented the award to Dr. Aswin Ingkakul, President of The Miracle Group at an event in the lounge earlier this month.
Wendy Lee said: "We're delighted that the Louis Tavern CIP First Class Lounge in the International Terminal at Bangkok Suvarnabhumi International Airport has been recognised as the Asia Pacific regional winner of these prestigious awards for a third time. This impressive lounge offers travelers impeccable customer service and its modern interior design and relaxing ambience were rated highly by Priority Pass Members."
Dr Aswin Ingkakul, President of The Miracle Group added: "It is an honour for the Miracle Group to be presented with the Priority Pass Asia Pacific Lounge of the Year Award for three consecutive years. We would like to sincerely thank all the members of Priority Pass and also the Priority Pass team."
The Louis Tavern CIP First Class Lounge in the International Terminal at Bangkok Suvarnabhumi International Airport is located on the fourth floor of the International Departure Hall, in Concourse G (West Side) opposite Gate 2 in the International Terminal of the airport.
The air-conditioned lounge has disabled access and offers guests refreshments, alcoholic beverages, newspapers and magazines and flight information monitors. Guests can relax watching television, keep in touch with complementary Wi-Fi or refresh themselves with a shower. The lounge also welcomes the new Priority Pass Digital Membership Card which ensures entry within seconds.
Dr Ingkakul added: "Our team has once again proven that the teamwork and quality of service which is imprinted within our colleague DNA has paid off. We will continue to ensure that all Priority Pass Members are satisfied from the moment they set foot in our lounges. Recently, Louis' Tavern CIP Lounge underwent a major renovation and in parallel rebranded all the lounges to 'Miracle Lounges' under the new concept of 'Always Feel Like Home'."
"We continue to expand our Miracle Lounges with a new lounge on Concourse D at Suvarnabhumi Airport (3,000 sq.m.). This lounge will definitely have the 'wow' factor with unique outdoor lounges in both First Class and Business Class."
Over 100,000 votes were cast by Priority Pass members in this year's Lounge of the Year Awards, up from 84,000 votes last year, making it the highest volume of votes since the awards began 11 years ago. Members vote on a set of criteria covering overall lounge quality, including refreshments, staff, business facilities and ambience. The new Priority Pass app and website now make it even easier for Members to rate lounges that they are guests in, so we are confident that we will have even more data for next year's awards.
About Priority Pass
Launched in 1992, Priority Pass provides frequent travelers with airport lounge access irrespective of their class of travel or airline. Recognised as a premium brand with 850+ airport lounges in its program, Priority Pass drives customer acquisition, improves retention and creates brand differentiation for blue-chip corporates and clients. It offers innovative technology including smartphone apps and Digital Membership Cards which deliver ideal customer experience and robust client accountability.
Priority Pass is one of the flagship products of the Collinson Group, a global leader in shaping and influencing customer behaviour to drive revenue and value for its clients. The Group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Lifestyle Benefits, Loyalty, Insurance, and Assistance. The Collinson Group has more than 25 years' experience, with 26 global locations, employing over 2,000 staff, servicing over 800 clients and managing over 20 million end customers.
SOURCE Priority Pass