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Policy Expert Named UK Insurance Company of the Year and UK Gamechanger in Insurance


News provided by

Policy Expert.

07 Nov, 2017, 08:00 GMT

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LONDON, November 7, 2017 /PRNewswire/ --

  • Policy Expert receives international recognition in ACQ5 magazine's 2017 Global Awards
  • The company was awarded UK Insurance Company of the Year and CEO, Tony Deacon, as UK Insurance Gamechanger of the Year

Home insurer Policy Expert has received international recognition at the ACQ5 2017 Global Awards by winning in two categories. Policy Expert was awarded UK Insurance Company of the Year, alongside its CEO, Tony Deacon, being named the UK Insurance Gamechanger of the Year.

The awards recognise institutions and individuals that demonstrate leadership, innovation and momentum in the market in which they excel, and winners are acknowledged as setting the standard for the sector.

Policy Expert, which insures almost four hundred thousand homes across the UK, has repeatedly proven its market leading abilities with trendsetting business initiatives. The company uses big data, APIs, algorithms and artificial intelligence to better understand its customers and generate the most accurate and realistic pricing. The result is a more effective process with the savings then passed down to consumers.

The home insurer, which prides itself on putting its customers first, also boasts a Crystal Mark from the Plain English Campaign, meaning all of the business' documents are clear and without jargon. In addition, it is the first insurer in the UK to offer a two year fixed rate on premiums to safeguard policy holders against year on year premium rises.

Adam Powell, Head of Operations at Policy Expert, said: "It's an honour to be recognised as Insurance Company of the Year and for our CEO, Tony Deacon to pick up the accolade of Insurance Gamechanger of the Year. It's a testament of the hard work that the 250 strong Policy Expert team puts in every day. Customers want peace of mind and our job is to give our customers what they want. And we'll just keep evolving our business model as our customers evolve."

This year, Policy Expert was also announced as one of the Top 1,000 Companies to Inspire Britain from the London Stock Exchange Group, awarded Home Insurance Provider of the Year at the Insurance Choice Awards, rated number one home insurer on Review Centre*, and holds a 91% trust score on Trust Pilot**.

*No. 1 rated home insurer on Review Centre, based on 16,358 reviews.

**Policy Expert has a 91% trust score on Trust Pilot, based on 7,740 reviews.

About Policy Expert 

Policy Expert, which launched in 2011, is the next generation of insurance provider. It is a customer centric company founded by insurance specialists who understand the industry and the needs of their customers.

The insurance professionals at Policy Expert have genuine passion for making sure people get the cover that's right for them.  A one size fits all policy doesn't provide the flexibility that customers want. Policy Expert can adjust cover levels, add features or bolt ons, or even change excesses to ensure customers get the right policy to fit their needs.

Policy Expert speaks the customer's language, not the industry's. As an online and telephone-based insurance provider, based in London and Milton Keynes, Policy Expert has a dedicated customer service centre filled with insurance experts, who keep customer satisfaction at the heart of everything they do.

Policy Expert is a trading name of QMetric Group Limited, registered office 32-38 Dukes Place, London, EC3A 7LP. Registered in England and Wales, company no. 07151701. QMetric Group Limited is regulated and authorised by the Financial Conduct Authority (FCA) FCA registered number 529506.

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