LONDON, September 11, 2013 /PRNewswire/ --
CRM Solution Enables Design and Operation of Advanced Workflows
PNMsoft has announced the release of PNMsoft Sequence CRM Edition (SCE), a new product which extends Microsoft Dynamics CRM with Intelligent Workflow Applications. PNMsoft SCE includes the core functionality of Sequence iBPMS (Intelligent Business Process Management Suite), plus a fully integrated CRM solution. PNMsoft SCE extends sales, marketing and service capabilities, enabling the rapid development of advanced CRM workflows which ensure that CRM-related activities are performed in an optimized, visible manner.
Global Head of Product, James Luxford, explained that, "Many companies who use Dynamics CRM are looking for ways to achieve advanced workflows that react to and interact with CRM data. PNMsoft SCE gives them that capability. We're also providing out-of-the-box integration tools never before seen in CRM products. PNMsoft SCE connects systems such as SharePoint and ERP to Dynamics CRM, making it the central activity hub of the company."
Visual Workflow Canvas
PNMsoft SCE includes a Workflow App Studio which enables business users and process developers to collaboratively design workflow applications for Dynamics CRM on an intuitive, visual canvas.
South West Water, a leading UK water provider, is using PNMsoft SCE to enable efficient task management and queue allocation within its Dynamics CRM. This has significantly improved its level of Customer Service.
Peter Hart, Project Manager, Information Services for South West Water said, "Sequence is efficiently allocating the right work to the right people. We are absolutely confident and committed this solution is the right customer service management solution for South West Water." Read Full Case Study
PNMsoft, a Gartner Magic Quadrant rated vendor, are publishers of the world's leading BPM and Intelligent Workflow software solutionfor Microsoft products such as Dynamics CRM and SharePoint. PNMsoft Sequence[TM], an Intelligent BPM software, enables organizations to rapidly create smart workflows that solve complex problems by connecting people and systems with smart, collaborative processes.
Press Contact: Trevor Morton, PNMsoft Marketing Manager: email@example.com
PNMsoft in UK & Europe:
Clarendon Road, Watford
Hertfordshire, WD17 1JJ
PNMsoft in the USA:
845 Third Avenue Suite 600, 6th Floor.
New York NY 10022