OXFORD, England, May 31, 2016 /PRNewswire/ --
OmPrompt, the world leader in Customer Automation Management, today announced its new 'Automated Data Extraction' (ADE) solution. This new product development, combined with OmPrompt's existing rules-based data extraction engine, offers a truly unique end-to-end automation solution for the entire order-to-cash process.
The new ADE solution uses powerful data extraction algorithms and self-learning cognitive processing tools to solve a common supply chain challenge directly, accurately and promptly. This issue (having to manually process a diverse range of lower-volume documents from the extended customer community) is currently a challenge for companies, in both labour and time.
OmPrompt CEO, John Wakeman, explains: "The customer-facing supply chain is typically the most challenging area because of its inherent diversity, caused by the fact that customers 'call the shots'. Customer-prescribed data formats and processes need to be accommodated by suppliers. OmPrompt is uniquely placed to solve this problem for suppliers."
With the combination of OmPrompt's new ADE product offering and its existing EDI and higher volume rules-based data extraction solutions, OmPrompt can now offer a market-leading and unique extraction and automation solution: for any order-to-cash process; for any data or image format; and for both high and low volumes of documents.
"We believe that this is the world's first truly combined rules-based and self-learning extraction solution specifically designed and configured to allow companies to automate and take control of their order-to-cash processes," said Steve Luscombe, OmPrompt's Chief Solutions Officer.
While companies have previously been able to input data from various streams into multiple applications - for example - using EDI or a bespoke automation tool, to input transactions such as orders, this is the first time that a platform has been able to offer such a full range of data input sources as part of a single automation platform.
OmPrompt combines three data input methods:
- Transaction input with semi-automated methods, via a web portal
- Fully-automated (hands-free) data capture using OmPrompt's bespoke Customer Automation Management solution
- Existing data source input from common streams, including EDI and ERP.
OmPrompt's Customer Automation Management software solution provides a platform-agnostic answer for data integration across the supply chain.
"This revolutionary technology has long been considered a pipe dream. However, we've been working in the automation world for more than a decade, constantly aiming to provide the best possible customer experience, and we now believe that our complete solution is able to meet any data requirements in the supply chain. We're proud to be able to deliver this service to businesses far beyond those who have typically been tempted to automate their supply chain," said CEO, John Wakeman.
Furthermore, he adds, "While manual processes are inefficient and cause the organisation to, effectively 'run blind', we can build in efficiency with automation so companies can proactively optimise and digitise their order-to-cash solution. This enables both visibility and the proactive management of the supply chain."
OmPrompt already automates transaction processing (including purchase orders, PODs, claims, invoices, delivery notes, etc.) for some of the world's largest manufacturers in more than 50 countries around the world. With this new level of automation, the possibility of transferring data from any source to any other source is now a reality.
OmPrompt is the leader in customer automation management. OmPrompt helps large companies with complex supply chains bridge gaps by eliminating the need for human workarounds when transactional systems can't cope with diverse operational requirements from customers.
OmPrompt's award-winning platform enables companies across a wide range of industries - including FMCG, healthcare, and logistics such as Unilever, Stryker and Kimberly-Clark- to gain competitive edge through superior customer service provided by resource freed from back-office functions.
OmPrompt's managed service offers multi-format support, intelligent business rules, master data validation and accelerated exception management to deliver the transactional excellence enjoyed by global brands worldwide.
OmPrompt processes transactions in 50 countries and 6 continents and is headquartered in Oxfordshire, UK.
To learn more about Customer Automation Management, visit http://www.omprompt.com.