HONG KONG, September 5, 2012 /PRNewswire/ --
NIIT Technologies Ltd. (NSE: NIITTECH), a leading IT solutions Company, today announced the launch of Crew wings, an application for mobile devices, at the Low-Cost Carriers (LCCs) and New Age Airlines Asia 2012, to be held at Macau from 5th-6th September, 2012. This application is for cabin crew members that will help airline in improving customer understanding and increase crew efficiency.
With this new application, the airline crew members will be able to interact, and serve customers in a personalized manner more effectively with the help of detailed information about customers. The interface of the application has easy to use navigation and will help the crew members to search the required information much faster and will be able to perform their duty more efficiently.
Commenting on the launch, Mr. Arvind Mehrotra, President, Asia Pacific, NIIT Technologies, said, "Customer engagement and service is key part of airlines business. Airlines Crew and ground Staff are key enablers of the same. Crew Wings enables crew members to have better understanding of needs and thus can offer personalized services. Crew Wings is an efficient, scalable, secure and robust solution that can be tailored to the needs of the customers."
Crew-Wings makes it possible to remove the current procedure of creating/editing/maintaining a number of reports manually to record customer specific data, flight information, customer complaints, attachments etc.
About NIIT Technologies
NIIT Technologies is a leading IT solutions organization, servicing customers in North America, Europe, Middle East, Asia and Australia. It offers services in Application Development and Maintenance, Managed Services, IP Asset or Platform Solutions, and Business Process Outsourcing to organizations in the Financial Services, Travel & Transportation, Manufacturing/Distribution, Healthcare and Government sectors. The Company adheres to major global benchmarks and standards, having secured the ISO 9001:2000 certifications and the ISO: 27001 Information Security Management accreditation. NIIT Technologies also follows global standards of development. It has been assessed at Level 5 of SEI CMMi version 1.2. NIIT Technologies Business Process Outsourcing conforms to the highest quality standards such as COPC and Six Sigma.
Its data centre operations are assessed at the international ISO 20000 IT management standards.
For more information, please visit http://www.niit-tech.com
Certain statements in this release are forward-looking statements. The business involves various risks, and uncertainties that could result in the actual results to differ materially from those indicated here. All forward looking statements made herein are based on information presently available to the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.
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