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New EPM Managed Service Offering from Column5 Consulting

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News provided by

Column5 Consulting

23 Jun, 2015, 14:00 GMT

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SCOTTSDALE, Arizona, June 23, 2015 /PRNewswire/ -- Column5 Consulting, a leading-edge SAP partner and Enterprise Performance Management (EPM) consulting firm, has announced its new Managed Service offering.  Building upon years of experience with SAP BPC, and in reaction to requests from the EPM community, Column5 has created innovative Managed Service packages to assist companies in achieving EPM excellence in a variety of ways.

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Jonathon Pause, Director, Managed Service, served as a Senior Consultant and Solution Architect, amongst other roles, for seven years before spearheading the project. "Being in the field working with customers for years, I noticed trends among companies having trouble with their EPM systems. We know that implementation is only the beginning steps towards achieving the promised value of an EPM journey, and outside help is simply necessary to achieve that outcome. There is a major demand for new kinds of Managed Service offerings that help make the destination of EPM value more attainable, and I believe Column5 is the only SAP partner with the experience, skill, and knowledge to provide them."

One of the main goals of the new Managed Service program is making the offerings completely flexible and customizable for each client's needs. Pause states, "We recognize that every company works differently, so why would the same service packages work for every company? Column5 wants to work with individual organizations to make tailored plans of action."

The baseline engagement styles range from short-term back-up to complete proactive management of the EPM system, lasting six months to three years. All packages include help desk support from Column5 experts, SAP vendor concierge service, and strategic process guidance/partnership. From this stage, a menu of choices exists to select from.  Each client can choose the technical and functional features, and add-ons that can address gaps in their ability to achieve strategic goals. 

Column5's world-class product knowledge, technical services, starter kits, and training programs have been organized into simple and customizable packages for a manageable monthly cost. CEO and founder David Den Boer is excited at the opportunity to expand Column5's ability to work with EPM users. "We have offered Extended Support for years to reactively assist clients, but our new Managed Service offering will allow us to proactively help clients realize the potential value of their investments in EPM solutions. The intensity of our services can be dialed in to meet any clients' needs, whether to backfill a short-term absence for an EPM team member or to meet the needs of an organization looking for full-time, intensive partnership to achieve their EPM aspirations every step of the way. Column5 is uniquely qualified to reduce risk and accelerate the attainment of EPM value in any organization."

Managed services are not new to the SAP realm; in fact, many consulting firms have provided this option for years. Column5 asserts that they are the only company with unique experience and skillset to fulfill clients' specialized EPM requirements. Den Boer says, "We want to work with those select organizations that covet the highest value from their EPM solution in the way that they prefer. A defined Managed Service program is the best way to offer clients the customized support they need."

For more information on Column5 Managed Service, please visit http://column5.com/services/managed-service, or email managedservice@column5.com.

About Column5

Column5 is the world's leading-edge consulting firm dedicated to providing high-value services that help customers leverage the power of SAP's Enterprise Performance Management product suite. Column5 was founded in 2005 by key players from OutlookSoft, and quickly evolved into a global team of experts who are uniquely qualified to properly design and deliver comprehensive systems, addressing a wide range of industry and process-specific requirements. Column5's custom tailored solutions combine proven software with unparalleled technical skills and visionary enterprise performance management process expertise to deliver prompt return on investment, long-term independence and a competitive edge for our elite list of discerning clients. Additional information is available at http://www.column5.com.

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