KRAKOW, Poland, June 14, 2011 /PRNewswire/ --
Comarch NGSA and Comarch Service Inventory Management solutions will be implemented as a part of a project for MTS Russia aimed at creating customer-centric network operation. The combined solution provides MTS with a functionality for improving the quality of customer- and resource-facing services across its network domains. This will be accomplished by closing the gap between traditional network monitoring and service-oriented, process-driven network management. The solution is equipped with an efficient event correlation engine which simplifies monitoring complex services, automates finding potential problem root causes and enriches events with advanced information. The convergent solution will be used to manage both mobile and fixed MTS networks all over Russia.
- "Partnership with Comarch allows MTS to optimize costs and ensure that high-quality reliable services are provided to our customers. We decided to install the NGSA solution that allows complex services implementation while ensuring efficient network and service monitoring. I am confident that Comarch solutions will enable MTS to accomplish transition from a network-centric towards a customer-centric OSS ecosystem with an ultimate goal of creating the best customer experience"- commented MTS Vice President and Chief Technology Officer, Andrey Ushatsky.
"I am very pleased that Comarch has been selected to deliver key systems for network and service assurance as well as service inventory to MTS. Comarch OSS solutions will contribute to improving the quality of MTS services and increasing customer satisfaction," - said Jacek Lonc, Member of the Board, Comarch AG.
Comarch is a global supplier of IT products and services for the telecommunication industry. The company's flexible solutions are industry standard compliant and developed in-house. Comarch serves some of the market's largest players - such as Telekom Deutschland (former T-Mobile Germany), T-Mobile Austria, E-Plus Germany, Vodafone Germany and Telefónica O2 Germany, as well as companies from the KPN and France Telecom groups. Comarch provides COTS products in the areas of BSS, CRM, OSS as well as a range of comprehensive services.
More information at: telecoms.comarch.com.
Comarch Telecommunications Press Office
Katarzyna Gajewska | Tel: +48-12-646-15-04 | Gsm: +48-691-464-119 | Fax: +48-12-646-12-00