LONDON, December 13, 2011 /PRNewswire/ --
- New web-enabled global software will enhance Marken's service at all locations
Marken announced today that it has significantly upgraded its existing operating system with centralized web-based application exclusively designed for its growing supply chain organization. The system, known as 'Maestro' has an innovative flexible architecture which will enable extensive tracking of shipments, integrated documentation, client reporting and performance monitoring. It is designed explicitly for ease of integration with client's systems to meet their growing requirements with temperature and time sensitive drugs to be shipped worldwide. Its interfaces and flexible structure enables each of its clients to input and track relevant data connected with a clinical trial and manage the hand-offs between shipments from site to lab and country to country. This new operating system, when coupled with Marken's new Solo™ system for its depot operations, will allow Marken to manage the complete inbound and outbound cycle for clinical trials.
"We are very proud to announce the new Maestro system to our clients," said Cyril Leger, Chief Operating Officer, Marken. "We have been working on this new system for many months and have incorporated our best thinking as well as feedback from our clients. Our customer service representatives can now work more efficiently around the clock, across all of our 24 branch locations, and track shipments more precisely than ever before."
"We at Marken are committed to continuing our journey towards perfection in supply chain management," said Wes Wheeler, CEO, Marken. "We know how important it is to be trusted with our clients' proprietary drugs, kits and samples. Time is critical in the race for new drug treatments and we want to play our part, whatever it takes."
Marken is the leading global clinical supply chain service provider dedicated to the pharmaceutical and life sciences industries, supporting over 6,000 investigator sites in more than 100 countries. With decades of experience in the logistics, transport and distribution of temperature sensitive life saving pharmaceuticals, clinical trial supplies and specimen collection; Marken integrates depot and logistics services into solutions that extend the reach of clinical trials to even the most remote treatment naive geographies. Our team members and network of facilities bridge the distance between patients and the essential resources of life science companies.