PHOENIX, December 11, 2012 /PRNewswire/ --
Manthan receives 12 top 10 rankings in retail industry's most prestigious guide to technology software vendors
Manthan Systems, the global leader in business intelligence (BI) for retailers, today announced that it earned 12 top 10 rankings in the 2012 RIS News Software LeaderBoard -including two #1 rankings and perfect 5.0 scores in the critical categories of Technology Innovation and Product Reliability.
Now in its 12th year, the RIS News Software LeaderBoard is widely regarded as the retail industry's most prestigious guide to retail technology software companies, ranking technology vendors based on customer satisfaction in a wide range of criteria. For this year's Software LeaderBoard, retailers evaluated 100 software vendors in 50 different technology categories.
In only its first year represented in the LeaderBoard, Manthan was recognized as one of retail's top software vendors, based on its high rankings in a number of important categories:
- #1 - Criteria Leaders in Technology Innovation
- #1 - Criteria Leaders in Product Reliability (tied for #1)
- #3 - Criteria Leaders in Recommendation Status
- #4 - Criteria Leaders in Overall Performance
- #5 - Criteria Leaders in Quality of Support
- #6 - Broad Suite Vendor Leaders in Customer Satisfaction
- #7 - Criteria Leaders in Quality of Service
- #8 - Mid-size Vendor Leaders
- #8 - Criteria Leaders in Administration & Maintenance
- #10 - Overall Leaders in Customer Satisfaction
- #10 - Mid-size Vendor Leaders in Customer Satisfaction
- #10 - Criteria Leaders in Total Cost of Operations
"In this year's Software LeaderBoard, retailers singled out Manthan for innovation, product reliability and customer satisfaction - key attributes that are essential for successful software implementations," said Joe Skorupa, group editor-in-chief. "The RIS News Software LeaderBoard represents the very best in retail technology software vendors, and Manthan is to be commended for a very strong showing."
"Manthan is proud to receive this level of recognition, especially since this marks our debut appearance in the LeaderBoard. These awards are especially meaningful, since they are based entirely on feedback from our customers," said Peter Charness, president of Manthan Systems. "Customer satisfaction and support are at the very heart of Manthan's culture, along with a truly innovative approach to retail analytics and BI. We're honored at the support that our customers have shown by giving us such high marks in the RIS News Software LeaderBoard."
Visit http://www.risnews.edgl.com to download the 2012 RIS News Software LeaderBoard and view the complete results.
Manthan will demonstrate ARC 6.4, the latest release of its award-winning ARC platform for retail analytics and business intelligence, at the National Retail Federation (NRF) Show, booth #875, Jan. 14 - 15, 2013. To arrange a demonstration or appointment at NRF, please contact Manthan at firstname.lastname@example.org, or visit http://www.manthansystems.com
About Manthan Systems
Manthan Systems delivers specialized, cutting-edge solutions that enable decision making specifically for the Retail Industry. Based on the experience of our over 70 Customers in 16 countries, our solutions are technically innovative and designed to create significant business advantage. Manthan's team consists of experienced industry professionals. We bring to the table an ideal blend of deep domain expertise across all segments of Retail, and flawless, core technical expertise across both desktop and mobile platforms.
Ketner Group PR + Marketing (for Manthan Systems)
SOURCE Manthan Systems