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London 2012 Spectators Can Buy Rail Tickets 12 Months in Advance


News provided by

Virgin Trains

15 Mar, 2011, 13:14 GMT

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LONDON, March 15, 2011 /PRNewswire/ -- London 2012 spectators travelling by rail to Olympic and Paralympic sporting venues throughout Britain will benefit from special Games train tickets and extra services, it has been announced today.

Train operators, including Virgin Trains, have been working with the Olympic Delivery Authority (ODA) to offer Olympic and Paralympic spectators the chance to buy rail tickets and book seats a full year in advance, allowing them to plan their travel as soon as they have their sports events tickets.

The 2012 Games train fares, which will be able to be purchased through a dedicated website covering all the country's train operators, will offer passengers good value for money and will allow for discounts, such as with Railcards, to be used on top. They have been designed to be flexible, to enable spectators to change the time they return should an event be unexpectedly rescheduled, or if they simply wish to remain longer.

Atos Origin, a leading provider of rail retail solutions in the UK and Worldwide IT Partner to the Games, has been chosen as preferred supplier to provide the booking website.

Train services will also be boosted to get spectators to and from events. Longer trains and thousands of additional services starting earlier and finishing later will be provided for customers across the Olympic and Paralympic Games, giving spectators time to enjoy the events, socialise and get home safely.

A special Games train timetable, developed by train companies and Network Rail, will be announced prior to train tickets going on sale this summer. Network Rail has suspended all improvement works on rail routes serving venues for almost three months next summer, starting four weeks prior to the Games through until the end of the competition.

As well as travel to London, 2012 Games train fares will be available for travel to and from all other cities hosting Games events: Coventry, Newcastle, Glasgow, Manchester, Cardiff and Weymouth. Ticketed spectators travelling to London will also be given a Games Travelcard with their London sports event ticket, allowing them to reach their final destination venue via National Rail or Transport for London services.

Virgin Trains' 2012 Games Co-ordinator, Natasha Grice, said: "It's great that people will be able to plan their travel to Games venues when they buy their event tickets. 2012 suddenly seems much closer. Virgin Trains will be carrying on with detailed planning to ensure that spectators and visitors to Coventry, Glasgow, Manchester and London have quick and comfortable journeys to their destinations."

Michael Roberts, Chief Executive of the Association of Train Operating Companies, said: "Being a spectator at an Olympic event represents a once-in-a-life-time opportunity for millions of people in the UK and abroad, and the rail industry is committed to offering fast, flexible, reliable and affordable travel for them. Train companies have been working hard for months, alongside Network Rail and the ODA, to create a rail ticket for the Games that allows advance booking up to a year, and flexible travel conditions."

ODA Transport Director, Hugh Sumner, said: "We have worked with the train operators to stage a Games built around public transport. Spectators will benefit from a service that will help them book their journey well in advance. This demonstrates how the transport industry at large is focussed on bringing all travel modes to life for the Games."

Lord Sebastian Coe, Chair of the London Organising Committee of the Olympic and Paralympic Games (LOCOG), said: "London 2012 is a Games for the whole nation, and we want as many people as possible from all around the country to get to the Games. With Olympic and Paralympic Games tickets on sale to the public from 15th March to 26th April, these new 2012 Games train fares from Britain's train companies will help spectators plan their Games."

Rail Minister Theresa Villiers said: "London 2012 will be a great festival of culture and sport and transport will be a vital part of delivering a successful Games. A key part of this is getting spectators to events as easily and efficiently as possible and I welcome the introduction of 2012 Games train fares, which should enable people to enjoy the benefits of rail travel to reach Olympic and Paralympic venues around the country. It will ensure that, whether you live in Teesside or Truro, you can get to the Games."

Benefits of 2012 Games train fares include:

- Tickets with seat reservations can be booked a year in advance - a UK first - and will go on sale shortly after customers are notified what event tickets they have been allocated in June.

- Spectators with tickets for services without reserveable seats can board any train on the date of travel. The return journey can be made on the day of the ticket and up to noon the following day - allowing for late finishes, overnight stays and to stagger demand.

- On trains with reserved seats, spectators can choose to return on a later journey than booked if an event runs late or they are delayed. Their ticket will be valid for up to three hours after the original service booked or by the first available journey if none is scheduled sooner.

- Users will benefit from being able to rebook train tickets in the unlikely event of an Olympic or Paralympic event being rescheduled to another time or date. Those wishing to change their booking for any other reason can do so free-of-charge in the first instance, plus any difference in fare.

- Spectators will also be able to make use of national Railcard discounts and the standard 50% child discounts will apply.

Notes to editors:

Spectators must travel with their Games sporting event ticket in order for the 2012 Games train fares to be valid.

2012 Games train fares will only be available to buy through the dedicated website, with a call centre facility for those unable to access the website.

2012 Games train fares will be competitively priced. Specific fares are not yet available because train companies are still finalising them. All the prices will be publicised as soon as possible.

Details of the Games train timetable will be made available in coming months. It will enable spectators, both in the South East and in centres of population broadly within a two-hour journey of London, to catch some later, more frequent services. There will also be some earlier Sunday services to enable spectators to arrive for the start of Sunday morning events. Additional capacity will be available on routes from London to venue stations on event days.

Network Rail is suspending all disruptive work for over the Games period on rail routes serving venues during the London 2012 Olympic and Paralympic Games. Transport for London is also suspending work on the tube network with all lines and stations remaining open throughout the Games period. Network Rail will keep key routes clear from the end of June to early September, some 11 weeks, starting four weeks prior to the Games through until the end of the competition. As well as lines that directly feed venues and suburban and metro routes across London, mainline rail routes across the country will be free of disruptive work.

Images of Virgin Trains and the company's operations are available in the Image Library on our online Media Room website http://www.virgintrains.co.uk/about/media-room/

You can subscribe to receive alerts to new press releases by visiting http://www.virgintrains.co.uk/about/media-room/

Virgin Trains is the brand name of Virgin Rail Group. We have operated the West Coast passenger train franchise since 1997; the current franchise runs to March 2012.

Virgin Rail Group is owned 51 percent by Virgin Group and 49 percent by Stagecoach

Virgin Trains has been recognised in numerous industry awards. In 2010 the company has been named Best Rail Operator of the Year at the Travel Globe Awards (voted for by readers of the Daily Mail, Mail on Sunday and Evening Standard), and Best Rail Operator in the Group Leisure Awards (which we also won in 2009). In 2009 we were also voted Best UK Domestic Train Service by Business Traveller magazine for the second year running. Virgin Trains first achieved Investors In People accreditation in 2007and this was renewed in 2010; the IiP Gold award was achieved in 2011.

Atos Origin is a leading international IT services company, providing hi-tech transactional services, consulting, systems integration and managed services to deliver business outcomes globally. Atos Origin is the Worldwide IT Partner for the Olympic Games and has a client base of international companies across all sectors. For further information, visit http://www.atosorigin.com

For further media information contact Virgin Trains on +44(0)845-000-3333 or visit the Virgin Trains Media Room website at http://mediaroom.virgintrains.co.uk

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