King Faisal Specialist Hospital and Research Center (General Organization) Selects Press Ganey to Measure and Enhance Patient Satisfaction

SOUTH BEND, Indiana and RIYADH, Saudi Arabia, March 21, 2012 /PRNewswire/ --

King Faisal Specialist Hospital and Research Centre (General Organization) (KFSH&RC) has decided to collaborate with Press Ganey to advance its patient satisfaction and improve the patient experience.

KFSH&RC is a tertiary care facility with its main campus located in Riyadh, Saudi Arabia. It has established a mission and vision that recognizes the organization as a world-leading institution of excellence and innovation, providing the highest level of specialized health care in addition to an integrated research and educational setting. The centre's dedication to advancing medical science and research over the years has established collaborative relationships with internationally recognized institutions.

As part of the mission and vision, KFSH&RC has placed a great deal of emphasis and priority on patient satisfaction and international benchmarking to allow integrated measurement and improvement across the organization service domain.

Press Ganey is one of the first companies to provide patient satisfaction measurement services to the health care industry, and to provide comparative benchmarking to clients. Press Ganey has grown over the past 25 years to become the leading provider of patient satisfaction measurement services in the U.S. and in 17 other countries worldwide.

Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for more than 25 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care - hospitals, medical practices, home health agencies and other providers - including 50% of all U.S. hospitals. For more information, visit http://www.pressganey.com.