BERN, Switzerland, February 28, 2012 /PRNewswire/ --
Sicap's new Device Management Centre, DMC4 has only just gone live in Kazakhstan, yet it already serves 10 million Beeline subscribers. Kartel is gaining significant efficiency and can anticipate the exponential growth of Device Management needs as subscribers become immersed in their usage of mobile applications and the mobile Internet.
Kartel, the Vimpelcom subsidiary which operates under the brand name of Beeline, has chosen to upgrade its sicap DMC platform in order to ensure faultless service availability for its subscribers. DMC4 allows the operator to meet the growing demands for Internet settings delivery witnessed since its rapid extension of 3G coverage and will also allow Kartel to gain control of smartphones entering the network. Kartel plans for example to roll out a full Android OS and application management service from the sicap platform. Sicap DMC4 ensures that end-users benefit from plug and play data services, whatever device they are using.
The platform automatically detects devices in the network and sends them settings for immediate and continued usability. The process is fully automated, keeps history of used devices and sends setting only to subscriber devices which were not previously set. DMC4 achieves this by filtering IMEI/ IMSI pairs, which results in a streamlined configuration process with an average of 50 over-the-air settings update files sent per second. Kartel does however have the possibility of deploying DMC4 for bulk settings campaigns, in order to update the entire fleet of 10 million mobile devices within a short time frame.
Kartel also plans to open up the self-care interface of DMC4 to allow its subscribers to check their settings, manage their applications and troubleshoot common usability issues by themselves on the Beeline website.
"Beeline customers are getting great service and seamless device usability. They will be more inclined to stay loyal and less likely to make lengthy queries to Beeline call centre agents in order to resolve their configuration issues" said Mr. Denis Pustoshilov, Head of NSS and VAS departments at Kartel Kazakhstan. "Behind the scenes, the cluster architecture means that we can easily carry out updates to the functionalities of the platform" added Mr. Pustoshilov.
"Kartel has recognised the new challenges associated with sophisticated new devices in the hands of feature phone migrating subscribers and aims to make life simple for them, said Mr Simon Hofer, Managing Director of Sicap Russia & CIS. We are proud to support Kartel from our dedicated Russian/ CIS operations office in Moscow."
Sicap software solutions empower mobile operators to deliver a superior subscriber experience, create new revenue streams and reduce operating costs.
Sicap develops and implements solutions across the value chain, including DM, billing and loyalty, m-money, and USSD solutions. Present in 120 networks, serving 835 million subscribers in 75 countries worldwide.
For more information, visit http://www.sicap.com