LONDON, June 24, 2011 /PRNewswire/ --
Members of the Jetabroad travel team have combined their talents to produce a jingle that makes calling the company's customer support line a more pleasant experience.
Jetabroad, a global online flight specialist and travel agency, has released a new jingle to improve its customers' experience. Responding to the woeful hold music that haunts the travel industry, two of Jetabroad's staff, Paul and Jill, have taken the initiative to write, perform and produce a new tune, which is being featured on the company's customer service line. Now when customers call Jetabroad regarding their flights to Turkey or other far-flung destinations they will be able to listen to this catchy tune, rather than standard hold music.
According to Jetabroad, this jingle is just one part of a comprehensive effort to improve their customers' experience. The company has worked to ensure that customers who need to speak to a member of their support team receive speedy and efficient service.
Darin Walters, MD of Jetabroad, comments: "At Jetabroad we have always hated that standard, dreary hold music that seems to be everywhere. This jingle is another way for us to make the whole Jetabroad customer experience that much more fun. Travel is our passion, and the new Jetabroad jingle reflects this."
Walters adds: "Jetabroad has a growing reputation for innovation. It seems that our team's creativity is not limited to finding better flight combinations at lower prices. We're delighted to be able to showcase our musical talent too. We suspect that this may be the world's first dedicated call-waiting jingle!"
Walters concludes that customer experience is one of the company's most important goals. He states: "At Jetabroad we pride ourselves on finding people superb flights at bargain prices. That said, we believe it is very important that this process is as pleasant and stress-free as possible. Booking cheap flights to the UK and other locations should be fun, and at Jetabroad we work hard to provide the very best customer experience."
To hear the jingle in high fidelity stereo, visit Jetabroad at www.jetabroad.com.au.
Jetabroad is a Sydney-based, global online flight specialist and travel agency. The best flight options are just a click away with the ability to search, combine and ticket over 450 of the world's commercial airlines. Jetabroad's unique flight search technology allows for bookings in multiple currencies from anywhere, to anywhere else in the world. All inclusive pricing is displayed upfront in Jetabroad's flight results - no extra charges or credit card fees are added at the end of the booking process when completing your online payment.
Based in Chatswood in Sydney's northern suburbs Jetabroad is led by an executive team with extensive international experience in both offline and Internet-based travel and consumer marketing. Supported by a highly skilled team of online professionals and travel consultants they offer an exceptional customer experience at a competitive price.