Infobip Helps Banks and Businesses Reach Millions of Customers in the Philippines

MANILA, Philippines, October 3, 2018 /PRNewswire/ --

Infobip, global communications platform for businesses, is enhancing it presence in the Philippines. Philippine businesses can, by using Infobip Flow choose the optimal communication channels for specific types of messages including SMS, number of chat app channels such as WhatsApp, Viber and Facebook Messenger, email, voice, and in-app push messages provided on a single communications platform. Any eCommerce, brick-and-mortar store or financial institution can communicate impactfully to clients and prospective customers anywhere in the world.

Bank of the Philippine Islands (BPI) has experienced significant improvements in communicating with customers using Infobip Flow. It also helped them to improve overall client engagement and broaden their communications to include international clients.

"Moving up to Infobip not only provided a more reliable and cost-efficient messaging facility, it also widened our reach to more international recipients. Furthermore, we were able to leverage on new forms of messaging, and transform the way we engage with our clients," said Frederick Faustino, Head of BPI Mobile Banking and TextCenter at Bank of the Philippine Islands.

Infobip Flow allows any business or financial institution to design targeted promotional campaigns and provide transactional traffic including messages with notification codes, account balance change notifications, bonus calculations on member cards, and payment reminders.

Maybank Philippines, another prominent bank in the region has experienced improvement in card holder engagement and overal client dialogue.

"Maybank Philippines has been using Infobip's solution for the last year. We are very satisfied with the services and constant improvement they provide," said Nixon c. Tan, Authorization Officer for Cards Department at Maybank.

Infobip's expansion in the Philippines is part of the company's growth in South East Asia.

"The Philippines is an expanding market in South East Asia, and a nation brimming with entrepreneurial potential. As the start-up scene is rapidly growing, so is the need for efficient enterprise communications reaching both national and global target markets," said Silvio Kutic, CEO of Infobip.

About Infobip 

Recently awarded world's best A2P SMS vendor by ROCCO, Infobip was founded over a decade ago. The company grew into an international business with 60 offices on six continents offering in-house developed messaging platform with the capacity to reach over six billion mobile devices connected to over 800 telecoms networks.

Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways and opportunities for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies, and aggregators.

Contact: Tina Loncaric, +385-9946-99343, tina.loncaric@infobip.com