PORT LOUIS, Mauritius, October 13, 2015 /PRNewswire/ --
HotForex has been recognised as 'Best Customer Service Provider for 2015' by European CEO, the leading European business publication. This prestigious accolade testifies to the broker's hard work and dedication in adapting to forex industry trends and clients' ever-increasing demand for devoted and attentive customer service.
The forex market is a dynamic and fast-changing market, and with clients becoming more business savvy, the pressure for forex brokers to provide efficient customer service is significantly heightened. Forex brokers are urged to put customer service at the heart of their business model in order to stand out from competition and get ahead.
HotForex adapts to these developments by streamlining its customer service and providing bespoke, round-the-clock support, using up-to-the-minute technology. The award-winning broker embraces a human approach in its interactions with its clients that is built on a culture of empathy and mutual understanding. The broker also capitalises on its in-house systems to gain client feedback to improve customer service processes, products and services.
A spokesperson for HotForex stated "This award verifies HotForex's robust and esteemed position in the competitive forex industry and its strong commitment to providing unparalleled customer care. HotForex keeps up-to-date with technological developments to refine customer service processes and hires highly-skilled people to serve the most valuable asset of our company, our clients. Placing the client at the core of everything we do is a central part of our mission to provide the best customer service possible."
HotForex will continue to raise the bar by embracing positive changes that add value to its diverse client base.
Notes to Media:
HotForex is a leading, global FX broker that offers both retail and institutional trading services to clients from around the world. Since its foundation, the company has consistently won coveted titles from respected finance industry bodies for its innovative forex trading service provision. For more information about HotForex visit: http://www.hotforex.com
Trading Forex and CFDs involves significant risk of loss.
HF Markets Ltd
SOURCE HF Markets Limited