EXETER, England, January 16, 2014 /PRNewswire/ --
Plastic Surgeon, the nationwide surface repair specialist, has a national service agreement with Hilton Hotels in the UK, to carry out cosmetic repair and renovation throughout its UK hotels.
Plastic Surgeon's most recent contract has involved their London team with refurbishment at the client's busy Hilton Gatwick Airport destination.
As with most airport hotels, although occupancy is very high, guests rarely stay more than one night, leading to high levels of wear and tear, particularly on fixtures and fittings.
The contract, undertaken as part of a phased refurbishment of bathrooms at the hotel, has seen Plastic Surgeon's teams addressing groups of between 15 and 24 bathrooms at a time, executing what the firm refers to as Smart Repairs to baths, basins, toilets and ceramic wall or floor tiles.
In most cases, access to each set of rooms is only being gained when the last guests leave in the morning, so that the hotel minimizes loss of revenue; while noise and disruption has to be kept to an absolute minimum for other people using the hotel. Furthermore, the hotel repair specialist is having to coordinate efforts with a general fit-out contractor which is doing decorative and other work, as well as carpet layers and other trades.
The Southern Area Operations Manager, Rob Townsend takes up the account saying: "We are now on the third phase of what is quite a demanding contract, with teams of Finishers being drawn both from our Southern Region, and beyond to tackle the damage.
"Although for many hotels we repair furniture as well as other woodwork and doors, in the case of the Hilton Gatwick Airport, we have been asked to concentrate solely on the en-suite bathrooms. This has involved dealing with chips, cracks and other damage including 'water erosion' marks on the baths and basins. Then there has been staining as well as physical damage to deal with in the floor tiling.
"While we do have a system for over-coating the entire surface of washbasins and enamel baths, what we are carrying out here are localised or Smart Repairs: preparing, filling and rubbing down small chips or cracks and then colour matching them so that they are no longer visible to the customer. Two or more coats of lacquer then ensure that the repairs last."
Rob Townsend concludes saying: "We have had to adjust our timings slightly to ensure we are not in the rooms until the decorators have finished, work has been progressing well and Hilton's facility manager seems very pleased with the results."
Prior to entering into the national agreement with Hilton Hotels, Plastic Surgeon ran a series of 'Repair Clinics' for Hilton, involving hands-on workshops, repair demonstrations and Q&A sessions, to demonstrate the wide range of repair possibilities.
Notes for Editors
About Plastic Surgeon:
Plastic Surgeon works for facilities managers, fit-out companies, housebuilders and construction companies throughout the UK, repairing almost any damaged surface including stone, brick, marble, glass, ceramic, enamel, wood, metal and of course, plastic. Recent repair projects have included The Shard in London, the Commonwealth Games Pool in Glasgow and Mann Island in Liverpool.
As the UK's only national cosmetic repair specialist with more than 100 highly trained operatives out on the road across its regions, Plastic Surgeon has refined and expanded its offering to the market over recent years. This has seen it not only grow in size but appeal to a far wider client base that now includes the big insurance companies and social housing providers, as well as facilities management specialists and the majority of the UK's housebuilders and construction companies.
Plastic Surgeon can restore almost any damaged interior or exterior surface in commercial or residential buildings. Thanks to specialist training the company's finishers are expert in repairing and fine finishing practically any material including;
- Plastic and GRP repair
- Wood and veneer repairs
- Stone repair, brickwork repairs
- Ceramic repairs and enamel restoration
- Glass repair and glazing repairs
- Metallic and foil coated item repairs
- UPVC repairs and PVC window repairs
- Bath repair and shower tray repairs
Construction, Housebuilding, Facilities Management and Insurance Sectors:
The company's commitment to a flawless finish means that some of the most respected names in the UK house building, construction, facilities management and insurance sectors rely on them to get the job done. The company also provides specialist fine finishing and cosmetic repair services to many industry sectors including fit-out and retail, and social housing, as well as working with individual trades and homeowners.
The company prides itself on a very high standard of workmanship, providing a fine finish and virtually undetectable repairs that save customers thousands of pounds on expensive replacements.
Plastic Surgeon is committed to helping achieve sustainable construction and to minimising the impact on the environment. It prevented over 80,000 damaged items going to landfill waste last year by repairing rather than replacing them. The company also provides customers with a unique online reporting service which shows a wealth of statistics such as the number of items repaired per customer site and the associated landfill savings.
SOURCE Plastic Surgeon