IAOP 2016 Global Outsourcing 100 celebrates HGS as a Leader and Innovator in Business Process Outsourcing
CHICAGO, Feb. 16, 2016 /PRNewswire/ -- Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), today announced it has been named a Top 100 Global Outsourcer by the International Association of Outsourcing Professionals® (IAOP®) for the 6th year in a row. The accolade celebrates HGS as one of the world's best outsourcing service providers and a leader in optimizing customer experience.
HGS' inclusion in The Global Outsourcing 100 (GO100) reflects the company's continued drive to make companies more competitive by helping their customers get the right answer fast.
"We are delighted to once again be recognized as one of the best outsourcers in the world," said Andrew Kokes, Global Head of Marketing at HGS. "Our clients have come to expect nothing less than the best from our integrated, data-driven and unified customer experience services that help their customers get the right answer fast."
The GO100, now in its 11th year, recognizes the world's best outsourcing service providers. An independent judging panel selected the top 100 service providers from around the world.
"Choosing the right partners is more important than ever. Companies that outsource, not only in the traditional sense but also through the wide array of the ever-changing collaborative business models are scrutinizing their providers very closely," said Debi Hamill, IAOP CEO. "The GO100 is the definitive guide to help companies research and compare service providers with whom they are considering relationships."
HGS will also be exhibiting at the IAOP® Outsourcing World Summit (OWS16) from February 15-17 at Disney's Yacht & Beach Club Resort & Conference Center in Lake Buena Vista, FL. The annual global gathering is where outsourcing customers, providers, advisors and academics come together for education and vendor exhibits. HGS will be exhibiting in Booth 23.
About Hinduja Global Solutions (HGS)
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from consumer interaction solutions to platform based back office services and digital enablement solutions. By applying analytics and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with around 40,000 employees in 65 worldwide locations delivering localized solutions. For the year ended 31st March 2015, HGS had revenues of US$ 458 million. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.
IAOP is the go-to association leading the way to improve outsourcing outcomes by bringing together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional development, recognition, certification and excellence. With over 120,000 members and affiliates worldwide, IAOP is not only on top of the latest trends but in front of them. Through its expansive global chapter network, premier training and certification programs, knowledge center, member community and more, IAOP helps members learn, grow and succeed. For more information and how you can become involved, visit www.IAOP.org.
About The Global Outsourcing 100
As the global, standard-setting association and advocate for outsourcing professionals and the organizations they support, the International Association of Outsourcing Professionals® (IAOP®) annually produces the following research to help companies in their outsourcing decisions:
- The Global Outsourcing 100 – the annual listing of the world's best outsourcing service providers – in its eleventh year
- The World's Best Outsourcing Advisors – the annual listing of the top outsourcing advisors and consultants – in its eighth year
The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today's leaders but tomorrow's rising stars.