Hertz Launches 'Certified Clean & Safe' Rental Program In 30 European Major Airports
LONDON, Nov. 20, 2014 /PRNewswire/ -- The Hertz Corporation (NYSE: HTZ) announces that the company's new protocol for rental car maintenance and cleanliness, Hertz Certified Clean & Safe, is being rolled out at Hertz's major airport locations across Europe. Through this program the company is sharing with customers each step taken to prepare every car, certifying that it is clean and safe before its rental. Once the vehicle is prepared and verified, a card with a 36 point checklist is signed by the representative and placed on the vehicle's steering column for the customer's reassurance.
"At Hertz we are committed to ensuring our vehicles are clean and safe before each rental," commented Michel Taride, Group President, Hertz International. "Our Certified Clean and Safe program is one of the steps we are taking to share our internal processes with our customers, providing them with an extra sense of security. Finding a card that certifies the 36 point cleaning and inspection process the car has undergone prior to being rented is certainly very reassuring for our customers."
At Hertz's participating locations there is a dedicated maintenance and cleaning area where vehicle inspections are conducted. Before each vehicle is driven away, it must undergo a 36 point checklist, which includes:
| Certified Clean: |
|
| Door panels/pockets |
Mirrors, in and out |
| Dashboard and steering |
Cup holders |
| Seats, front and back |
Console |
| Glove compartment |
Odours |
| Windows, in and out |
Exterior |
| Certified Safe: |
|
| Windshield and wipers |
Tyres and tread |
| Spare tyre/tools |
AC/heater |
| Owner's manual available |
Seat belts |
| Lights, in and out |
Antenna |
| No warning lights |
Fuel |
The program was previously implemented in a large number of airport and suburban locations in the US, where it received high remarks from both employees and customers on its transparency. Following its launch in Europe, the protocol has now become international.
More information about the Hertz Certified Clean & Safe program available from www.hertz.co.uk/p/on-the-road/hertz-clean-and-safe.
About Hertz
The Hertz Corporation operates the Hertz, Dollar, Thrifty and Firefly car rental brands in approximately more than 11,500 corporate and licensee locations throughout 145 countries in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand. Hertz is the largest worldwide airport general use car rental brand with more than 1,400 airport locations in the U.S. and a presence at more than 250 international airports. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, Carfirmations, Mobile Wi-Fi and unique vehicles offered through the Adrenaline, Dream, Family, Fun, Green and Prestige Collections set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Hertz 24/7 hourly car rental business and sells vehicles through its Rent2Buy program. The company also owns Hertz Equipment Rental Corporation (HERC), one of the largest equipment rental businesses with more than 340 locations worldwide offering a diverse line of equipment and tools for rent and sale. HERC primarily serves the construction, industrial, oil, gas, entertainment and government sectors. For more information about Hertz, visit: www.hertz.com.
Hertz Press Contacts
Evelin Imperatrice
Hertz International
T: +44 1895 553 695
E: eimperatrice@hertz.com
Ian Savage
Ketchum
T: +44 (0) 207 611 3774
E: ian.savage@ketchum.com
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