LONDON, November 19, 2014 /PRNewswire/ --
This exclusive in-depth report takes a look at the highs and lows of customer experience management in telecoms. It's packed with real-life examples, case studies and interviews from key industry figures.
This 38-page report highlights everything you need to know about customer experience management in today's market in one handy document - use it to help you write your cutting-edge CEM strategy.
Key benefits to help you write your CEM strategy include:
- Learn from other global CEM trends in the telecoms market
- Expert analysis to help you understand the benefits of customer retention
- Take away valuable insight from your peers with case studies from key thought-leaders
- Understand how improving employee engagement can benefit your business
- Gain tips on delivering a best-in-class network experience
>>> Please download the report here: http://bit.ly/Report_Telecoms_CEM
SOURCE Telecoms IQ