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Global Logistics & Transport News Premieres: Technological Enhancements, Monitoring Social Media and Understanding Customer Needs


News provided by

ITN Productions

23 Jun, 2014, 07:00 GMT

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CILTs Annual Logistics Conference (PRNewsFoto/ITN Productions)

LONDON, June 23, 2014 /PRNewswire/ --

The Chartered Institute of Logistics and Transport has joined forces with television heavyweights ITN Productions for the second year in a row to celebrate the Global Logistics & Transport News Programme at the CILT Annual Logistics Conference and Dinner 2014. The successful viewing played throughout the conference which took place at the Chesford Grange Hotel, attracting over 150 delegates.

     (Logo: http://photos.prnewswire.com/prnh/20121011/567198-a )
     (Photo: http://photos.prnewswire.com/prnh/20140623/693586 )

During the conference Steve Agg, CEO of CILT UK explained the biggest challenges facing the professionals within the logistics and transport sector. He outlined that the technological enhancements with mobile devices and growing consumer demands has shifted the landscape of logistics and transport entirely.

Neil Chandler, COO of the Shop Direct Group discussed how retailers need to keep pace with the growing demands of consumers as expectations are increasing led by consumer behaviours changing and the patience of consumer narrowing. He continues to explain how better understanding the technological aspects of the Omni-Channel shopper like purchase & behavioural data, broadband enhancements and same-day delivery can help retailer's better delivery products to consumers.

Also, Dick Stead, Executive Chairman at Yodel sat down with ITN reporter Sharon Thomas to discuss how the power of social media is driving change within the logistics and transport sector. He ran through how Yodel has learned a tremendous amount from monitoring and reacting to social media channels to retain customers and crisis manage complaints.

To see the full programme, more ITN interviews from CILT's Annual Logistics Conference and specialised content from industry professionals and experts within logistics and transport sector, please visit The Chartered Institute of Logistics and Transport site. The programme includes segments from:

  • Steve Agg, CEO at CILT UK
  • Peel Ports
  • Tim Robinson, Chief Executive at Doddle
  • Pirelli
  • Omni-Channel Shopper of Today
  • Neil Chandler, COO at Shop Direct Group
  • Dick Stead, Executive Chairman at Yodel
  • Associated British Ports
  • Joe Tarragano, Director at Transform UK
  • Dr Phil Streatfield, Partner at LCP Consulting
  • Palletline
  • Challenges in Logistics & Transport

About ITN Productions: ITN Productions is ITN's central creative hub producing content for major global brands in the broadcast, online, mobile and corporate sectors.

About the CILT: The Chartered Institute of Logistics and Transport in the UK - CILT - is the independent professional body for individuals associated with logistics, supply chains and all transport throughout their careers.

CILT(UK) - is the UK territorial body of CILT, which has a presence in more than 30 countries across the world. This network of members and contacts can connect all CILT members wherever they are in the world and constitutes the greatest resource of professional expertise within our areas of interest.

To learn more about how to become a member of the CILT(UK) please visit: http://www.ciltuk.org.uk/Membership.aspx

For more information visit http://www.ciltuk.org.uk/ or telephone +44(0)207-404-7744

To learn more about the programme productions and/or enquire about how to embed the full programme onto your site please get in touch: 

Elizabeth Fisher-Robins
Senior Producer
ITN Productions
Tel: +44-207-430-4436
Email: elizabeth.fisher-robins@itn.co.uk

For media enquiries about the CILT conference please contact:
Melanie Stark
Editor and PR Manager
Chartered Institute of Logistics and Transport
Tel: +44 (0)1536-740-159
Email: melanie.stark@ciltuk.org.uk

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