Global BPO Market 2014-2018: Key Vendors are Accenture, Capgemini, Genpact, IBM and Tata

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18 Aug, 2014, 14:09 GMT

DUBLIN, Aug. 18, 2014 /PRNewswire/ -- Research and Markets has announced the addition of the "Global BPO Market 2014-2018" report to their offering.

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BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in required domains. It is an effective strategy of delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. It helps client firms to increase their operational efficiency, concentrate on their core competencies, reduce time to market, obtain access to fresh talent and experience along with latest technologies, and build an organization with an economical cost structure in the long run.

The analysts forecast the Global BPO market will grow at a CAGR of 5.63 percent over the period 2013-2018.

The Global BPO market can be segmented on the basis of BPO applications into the following: CRM, F&A, HR and Others that include procurement, and engineering and R&D BPO functions. The report also discusses in detail the market spending across end-user segments and covers the spending across key geographical regions in the market.

The report, the Global BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the Global BPO market landscape and its growth prospects in the coming years and also includes a discussion of the key vendors operating in this market.

Key Topics Covered:

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

04. Market Research Methodology

05. Introduction

06. Market Landscape

07. Market Segmentation by Application

08. Market Segmentation by End-users

09. Geographical Segmentation

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

18. Key Vendor Analysis

19. Other Reports in this Series

Companies Mentioned:

  • Accenture Plc
  • Capgemini S.A.
  • Genpact Ltd.
  • IBM Corp.
  • Tata Consultancy Services Ltd.
  • 3i Infotech Ltd.
  • Aditya Birla Nuvo Ltd.
  • Aegis Ltd.
  • Aon plc
  • Cognizant Technology Solutions Corp.
  • Convergys Corp.
  • EXLService Holdings Inc.
  • Firstsource Solutions Ltd.
  • HCLTechnologies Ltd.
  • Hewlett-Packard Co.
  • Hinduja Global Solutions
  • Infosys Ltd.
  • Intelenet Global Services
  • NCO Financial Systems Inc.
  • Wipro Ltd.
  • WNS (Holdings) Ltd.
  • Xerox Corp.

For more information visit http://www.researchandmarkets.com/research/35dp6n/global_bpo_market

Media Contact: Laura Wood, +353-1-481-1716, press@researchandmarkets.net