-- ShinewayTech's regional presence allows it to provide excellent technical support
MOUNTAIN VIEW, California, May 22, 2013 /PRNewswire/ -- Based on its recent analysis of the fiber optic test equipment (FOTE) market, Frost & Sullivan recognizes ShinewayTech with the 2012 Global Frost & Sullivan Award for Price Performance Value Leadership. With a broad product portfolio, global presence and low pricing, ShinewayTech has established itself as a key FOTE company, not only in China, but other emerging countries as well.
ShinewayTech has cemented its market position by offering feature-rich, user-friendly, sophisticated products at low costs. Its products are priced approximately 30 percent lower than its global competitors'. Its solutions, especially the optical time domain reflectometers (OTDRs), are well-suited to regional service providers' requirements and help them reduce operational costs.
"The company constantly offers updates and upgrades of its products," said Frost & Sullivan Industry Manager Sujan Sami. "The lightweight, compact nature and sturdy design of these products help customers achieve their targets at low costs."
The company has developed test solutions that meet end-user demand for compactness, stability, real-time analysis, user-friendly interfaces, efficiency, and suitability for field deployments. For instance, the palm OTDR is lightweight and its "trace manager" software can display, analyze, and edit trace files, and perform comprehensive tests.
ShinewayTech has benefitted significantly from its regional presence, which gives it leverage to offer several types of direct service and support for every technology and product. Its lifetime service for its entire product and its close understanding of customer needs stands the company in good stead. The company has significant presence across the globe in countries such as the United States of America, the United Kingdom, Sweden, Spain, Italy, Germany, Mexico, Brazil, Argentina, Russia, Australia, Korea, Thailand, India, Israel, Philippines and Bolivia.
"ShinewayTech keeps itself abreast of customer needs through constant feedback through a telephonic customer survey system," noted Sami. "It also sends technicians to key end users to obtain their feedback live, which helps the company maintain good relationships with its customers and meet their needs with effective and affordable products."
Each year, Frost & Sullivan presents this award to a company that has developed a product to suit the market and client needs. The award lauds the price competitiveness, features, ease of use of the product, as well as the service effectiveness of the recipient company.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
Starting in 2002 with fiber optic testers, ShinewayTech has become one of the fastest growing companies in global FOTE industry and is expanding product portfolio to RF and IP testing fields. Over the decade, ShinewayTech sales covered more than 70 countries and dominated China OTDR market from 2009. We are committed to providing innovative and competitive communications test & measurement solutions and utilities that enable our customers to meet the fast-paced operational challenges of today and tomorrow.
ShinewayTech introduced the world first handheld optical time domain reflectometer (palmOTDR) with 5 patents in 2004 which opened up a new epoch of optic fiber testing application and has delivered unprecedented experience and global reputation of effectiveness, efficiency and easiness. Thereafter a wide range of successful products have been brought to the market including intelligent optical loss testers/power meters/laser sources , PON testers, CWDM channel checkers, optical multimeter, multifunctional test platform and optical fusion splicers, making us one of the few original FOTE manufacturers with complete product line of more than 30 series and 200 models.
Combining years of expertise in fiber optic testing, insight in FTTx trend and complete product line, ShinewayTech presents FTTx TestPro™, the one stop test solution and utilities for entire PON life time. The packages include tailored product combinations to evaluate PON link continuity, signal loss, service performance as well as fusion splicing tools and supporting accessories for different stages.
ShinewayTech is a highly flexible and competitive market player, apart from our ISO 9001 certified R&D and original manufacturing, we welcome all terms of cooperation with global partners. We are committed to anticipating new trends and demands through interactivities with our partners, customers and industry specialists, and consistently investing in innovative research, design, manufacture and marketing to deliver state-of-the-art and cost-effective products and solutions to global FOTE market.
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SOURCE Frost & Sullivan